Senior Escalation Resolution Specialist
7 days ago
We are seeking a skilled Senior Escalation Resolution Specialist to join our team at APR Staffing. This is a unique opportunity to leverage your analytical skills and expertise in resolving complex escalations.
Job Responsibilities- Provide timely and accurate responses to current and past-due escalations, demonstrating a sense of urgency.
- Assist in developing FAQs and identifying deficiencies and other opportunities to reduce escalations.
- Participate in the development and implementation of operating standards to create a consistent level of service.
- Research complex claim inquiries and process issues while communicating findings with project teams, claimants, and/or other operational departments.
- Foster a team environment and build cooperation between client services and other departments to provide high-quality service standards.
- Minimum 1 year of experience as a Customer Service Coordinator or closely related position.
- Excellent verbal and written communication skills with a professional demeanor.
- Critical thinking skills and ability to efficiently gather and process information in a fast-paced environment.
- Experience with MS Office Suite, specifically Word, Excel, and Outlook.
- A self-starter with high attention to detail.
The estimated annual salary for this role is $60,000 - $80,000 based on location and industry standards. Additionally, we offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.
About UsAPR Staffing is a leading staffing agency providing technical and administrative professionals to clients across the Pacific Northwest. We are committed to delivering exceptional service and building long-term relationships with our customers.
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Senior Escalation Resolution Specialist
5 days ago
Beaverton, Oregon, United States Paradigm Information Services, Inc. Full timeThis is a remote position.Paradigm Information Services, Inc. is searching for a skilled Senior Escalation Resolution Specialist to support our client, a global leader in the legal industry. The ideal candidate will assist in developing improved processes and best practices for resolving and reducing escalations from the Contact Center and Claims Services...
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Security Operations Specialist
1 week ago
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Senior Color Development Specialist
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Beaverton, Oregon, United States Nike Full timeAbout the RoleWe are looking for a seasoned professional to fill the role of Senior Operations Specialist for Women's Sportswear. This individual will support senior leaders in developing and implementing strategy, aligning cross-functional process activities, and facilitating end-to-end alignment across teams within CODE moments.The ideal candidate will...
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Senior Fire Alarm Systems Specialist
1 week ago
Beaverton, Oregon, United States TPRG Full timeJob SummaryWe are seeking a highly skilled Senior Fire Alarm Systems Specialist to join our team at TPRG. In this role, you will be responsible for the installation, operation, and maintenance of fire alarm systems in commercial and residential buildings.
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Senior OS Deployment Specialist
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Senior Fire Alarm Systems Specialist
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Insurance Customer Service Specialist
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Senior Materials Developer
6 days ago
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Executive Assistant to Senior Directors
3 days ago
Beaverton, Oregon, United States Nike, Inc. Full timeWe're looking for a highly organized and skilled Administrative Support Specialist to join our team at Nike, Inc. In this role, you'll be responsible for providing exceptional support to senior directors, managing complex calendars, coordinating meetings and events, and preparing high-quality documents and presentations. If you have a minimum of 3 years of...
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Senior Color Specialist
6 days ago
Beaverton, Oregon, United States NIKE Full timeAbout the RoleWe are seeking a detail-oriented and skilled Senior Color Specialist to join our Global Apparel Materials Team (GLAM) in Beaverton, OR. As a key member of this team, you will play a critical role in ensuring the accuracy of color requirements and documentation for commercialization.About UsNike is more than just a sportswear brand – we're a...
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Senior IT Infrastructure Specialist
1 week ago
Beaverton, Oregon, United States CorSource Full timeCorSource is seeking a highly skilled and experienced Senior IT Infrastructure Specialist to join our team. This is a full-time position that offers a competitive salary of $80,000 - $110,000 per year.About the Role:This role involves providing exceptional technical support to internal customers by managing and maintaining our IT infrastructure, including...
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Beaverton, Oregon, United States Epiq Systems, Inc. Full timeEpiq Systems, Inc. is seeking an experienced Business Development Specialist to join our Client Services team in a Senior Project Coordinator role.About the OpportunityWe are a dynamic and innovative company that offers a collaborative environment with opportunities for growth and development. As a Senior Project Coordinator (Sr. PC), you will play a key...
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Part-time Caregiver Specialist
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Executive Support Specialist
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Customer Service Specialist
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Beaverton, Oregon, United States First Technology Federal Credit Union Full timeJob SummaryWe are seeking a skilled Customer Service Specialist to join our team at First Technology Federal Credit Union.About the RoleThis is a frontline financial partner role that requires excellent communication and problem-solving skills. As a Customer Service Specialist, you will be responsible for providing exceptional member service, processing...
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Administrative Support Specialist
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Phlebotomy Specialist
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