Customer Experience Representative

1 week ago


Beachwood, Ohio, United States Knitwell Group Full time

The Knitwell Group is an iconic plus-size brand that has been empowering women for over 120 years. As a Customer Experience Representative, you will be responsible for creating a warm and welcoming store environment that contributes to the achievement of our Company goals.

Company Overview

The Knitwell Group is committed to hiring and developing the most qualified people at all levels. We believe in ensuring that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex, race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law.

Job Description

The Customer Experience Representative position involves creating a hospitable store environment, supporting operational areas, planning and prioritizing tasks, protecting company assets, and maintaining a safe work environment.

Requirements
  • Strong sales or hospitality experience preferred, with demonstrated ability to meet or exceed performance standards.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Proficient in utilizing mobile technology to engage with customers.
  • Physical requirements include adjusting or moving store fixtures, retrieving merchandise, and climbing up to 12-foot ladders.

We offer a competitive salary of $42,000 per year, based on location and experience. The estimated salary range for this position in Beachwood, OH is between $38,000 and $52,000 annually.



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