Retail Sales Associate

2 days ago

Madison, Wisconsin, United States Plato's Closet Full time
About Us:
Plato's Closet is a locally-owned franchise that buys and sells gently used teen and young adult name brand clothes, shoes, and accessories for up to 90% off retail value. Our business is guided by the values of integrity, respect, accountability, and teamwork.

Job Summary:
We are seeking a Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized sales floor, and assisting in the buying process. If you are a team player with a passion for fashion and customer service, we encourage you to apply.

Key Responsibilities:
  • Greet customers immediately and handle all interactions in a friendly, enthusiastic, and professional manner.
  • Become familiar with the merchandise, brands, and prices, and understand features and benefits.
  • Assist customers during the sales process and maximize sales and customer satisfaction by suggesting add-ons.
  • Evaluate items presented to the store for purchase and accurately enter the products being bought by the store.
  • Price and ticket items appropriately based on the computerized system and pricing/buying guidelines.
  • Efficiently and accurately tag items purchased from customers.
  • Keep the sales floor stocked, bin, label, and organize merchandise that will be stored in back stock.
  • Maintain cleanliness and organization of the store.
Requirements and Qualifications:
  • Must be reliable, show up for assigned shifts, be on-time, and be ready and willing to work.
  • Must be a team player.
  • Act in a friendly, courteous, and helpful manner toward customers, their children, and other team members.
  • Have a high degree of energy and drive to meet customer demands.
  • Perform effectively, efficiently, and safely in a fast-paced environment.
  • When assigned tasks and projects, enjoy working with minimal supervision and taking initiative.
  • Can anticipate customer and process needs, can prioritize, and can troubleshoot to provide great service and resolve bottlenecks.
  • Be a good listener and able to learn quickly.
  • Able to constructively communicate viewpoints and concerns to other team members and management team.
  • Able to stand and walk for long periods of time, up to 8 hours per day.
  • Able to lift 40 pounds (bins in which merchandise is stored), without assistance.
  • Able to bend, rotate, and reach, as required in a retail environment, where there is receiving, tagging, and stocking merchandise.
  • Able to operate a computerized sales terminal.
  • There is no exposure to hazardous materials or environment.
About Our Business:
Plato's Closet is a locally-owned franchise with multiple locations in Madison. Our management team and staff have created an environment where team members are valued and supported. We offer advancement opportunities, competitive compensation, and a fun and dynamic work environment.

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