Security Systems Specialist

3 days ago


Lynnfield, Massachusetts, United States Johnson Controls Full time
Job Overview:

Johnson Controls is seeking a skilled Security Service Technician II to join our team. This role involves diagnosing, servicing, and repairing card access, CCTV, and burglar alarm systems at customer sites.

Responsibilities:

The successful candidate will be responsible for:

  • Diagnosing problems and performing service and repairs on card access, CCTV, burglar alarm systems, electronic fire alarm systems, and other related building system products
  • Service, troubleshooting, and installing card access, CCTV, and burglar alarm systems
  • Reading and interpreting blueprints, diagrams, submittals, specifications software/systems, programs, schematics, and operational product manuals
  • Exhibiting effective customer service skills by consistently communicating with staff and customers to ensure customer satisfaction
  • Completing Service Acknowledgements with proper coding through communication devices such as smart phones and laptop computers
  • Obtaining customer signature upon completed service call assignment
Requirements:

To be considered for this role, candidates must have:

  • A Massachusetts Class D Electrical License
  • A 2-year degree or equivalent combination of education and experience
  • 4 years documented experience with card access and CCTV
  • Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices
  • Experience installing, inspecting, repairing, and programming card access and CCTV
  • Fire alarm experience is a plus
  • Ability to follow verbal and written instructions
  • Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs
  • Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding, and high lift equipment up to 40 feet
  • Ability to work flexible hours including weekends to meet customer requirements
  • Overnight travel may be required
Compensation:

The estimated salary for this role is $60,000 - $80,000 per year, depending on experience and location.



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