Customer Service Representative

23 hours ago


Horseheads North, New York, United States ConServe Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Quality Service Associate. As a key member of our collections team, you will be responsible for managing and collecting delinquent accounts in a professional and consultative manner.

Key Responsibilities
  • Obtain information from consumers to determine their current financial situation and develop solutions to resolve their obligations.
  • Provide solutions to consumers to enable them to resolve their obligations administratively or voluntarily.
  • Gather proper documentation from consumers and maintain follow-up to ensure resolution.
  • Meet daily, weekly, and monthly goals as set by management.
  • Record maintenance and skip-tracing to assist in locating and contacting consumers and businesses.
Requirements
  • High school diploma or GED required; associate's or bachelor's degree preferred.
  • Fluent in conversational English and ability to proficiently read and write English.
  • Strong verbal communication skills with the ability to listen, persuade, negotiate, and obtain resolution.
  • Intermediate computer skills to document calls and navigate software packages, databases, and the internet.
  • Strong organizational and time management skills.
  • Attention to detail and ability to act independently to resolve problems.
About ConServe

ConServe is a leading provider of accounts receivable management and collection services. We specialize in customized solutions for colleges and universities, guaranty agencies, private lenders, credit unions, and government contracts. Our mission is to satisfy the needs of our clients in a manner consistent with improving the human condition.



  • Horseheads, New York, United States Continental Service Group Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for managing and collecting delinquent accounts in a professional and consultative manner.Key ResponsibilitiesObtain information from consumers to determine their current...


  • Horseheads, New York, United States Continental Service Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in our Accounts Receivable Management department. As a key member of our team, you will play a critical role in managing and collecting on delinquent accounts, providing exceptional customer service, and driving business...


  • Horseheads, New York, United States Continental Service Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for managing and collecting on delinquent accounts using a consultative approach.Key ResponsibilitiesObtain information from consumers to determine their current financial situation and...


  • Horseheads, New York, United States Continental Service Group Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for managing and collecting delinquent accounts in a professional and consultative manner.Key ResponsibilitiesObtain information from consumers to determine their current...


  • Horseheads, New York, United States Continental Service Group Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Continental Service Group. As a key member of our team, you will be responsible for managing and collecting delinquent accounts in a professional and consultative manner.Key ResponsibilitiesObtain information from consumers...


  • Horseheads North, New York, United States Continental Service Group Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Quality Service Associate. As a key member of our team, you will be responsible for managing and collecting delinquent accounts in a consultative and professional manner.Key ResponsibilitiesObtain information from consumers to determine their current financial...


  • Horseheads North, New York, United States JD Group Full time

    JD Group Store Associate OpportunityWe are seeking dedicated and customer-focused individuals to join our retail team as Store Associates. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and contributing to the success of our stores.Our employees are the backbone of our business.Position Title: Store...


  • Horseheads North, New York, United States ConServe Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. As a key member of our collection team, you will be responsible for managing and collecting on delinquent accounts using a consultative approach.Key ResponsibilitiesObtain information from consumers to determine their current...


  • Horseheads, New York, United States Domino's Pizza LLC Full time

    Company Description Job Overview We are seeking a highly skilled Customer Service Representative to join our team at Domino\u0027s Pizza LLC. Responsibilities * Handle all aspects of customer service, including telephone answering and face-to-face contact * Learn and master other skilled positions within the store, such as oven tending, pizza topping,...


  • Horseheads, New York, United States Domino's Pizza LLC Full time

    About the Role:The Customer Service Representative is a vital member of our team at Domino's Pizza LLC, responsible for delivering exceptional service to our customers. As a key point of contact, you will handle all aspects of service, including telephone answering and face-to-face contact.Key Responsibilities:Provide top-notch customer service, ensuring a...


  • Horseheads, New York, United States ConServe Full time

    About ConServeConServe is a leading provider of accounts receivable management and collection services, specializing in customized solutions for colleges and universities, guaranty agencies, private lenders, credit unions, and government contracts.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer...


  • Horseheads, New York, United States Ollie's Bargain Outlet, Inc. Full time

    Become a part of our vibrant team at Ollie's:Collaborative spirit: Team members work cohesively and uplift one another.Demonstrating kindness: Interact with others with courtesy, dignity, and respect.Value-driven: Embrace the philosophy of providing quality merchandise at reasonable prices.Dedication: Approach responsibilities with enthusiasm and...


  • Horseheads, New York, United States ConServe Full time

    About ConServeConServe is a leading provider of accounts receivable management and collection services, specializing in customized solutions for educational institutions, government agencies, and private lenders.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member...


  • Horseheads, New York, United States ConServe Full time

    About ConServeConServe is a leading provider of accounts receivable management and collection services, specializing in customized solutions for educational institutions, government agencies, and private lenders.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Quality Service Associate. In this role, you will...


  • Horseheads, New York, United States ConServe Full time

    About ConServeConServe is a leading provider of accounts receivable management and collection services, specializing in customized solutions for educational institutions, government agencies, and private lenders.We take pride in our commitment to helping individuals fulfill their financial obligations in a respectful and dignified manner, fostering financial...


  • Horseheads, New York, United States Family Dollar Full time

    Customer Service Representative Job DescriptionAs a Customer Service Representative at Family Dollar, you will be responsible for providing exceptional service to customers. Your primary goal will be to ensure that every customer leaves the store satisfied with their shopping experience.Main Responsibilities:Provide excellent customer service by greeting...


  • Horseheads, New York, United States Continental Service Group Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Bilingual Spanish Call Center Representative to join our team. As a key member of our customer service team, you will be responsible for managing and collecting delinquent accounts in a professional and courteous manner.Key ResponsibilitiesObtain information from consumers to determine their...


  • North Tonawanda, New York, United States Catholic Health Service Full time

    Job SummaryWe are seeking a highly skilled Service Representative to join our team at Ken-Ton Family Care Center. As a Service Representative, you will be responsible for greeting patients, registering demographic and insurance information, scheduling appointments, and performing various administrative tasks to ensure seamless patient...


  • Horseheads North, New York, United States Burlington Full time

    Customer Service Lead at BurlingtonAs a Customer Service Lead at Burlington, you will play a key role in ensuring exceptional customer experiences. Your responsibilities will include:Key Responsibilities:Directing cashier coverage and customer flow at the front of lines to optimize service efficiencyCollaborating with the management team to communicate...


  • Horseheads North, New York, United States PepsiCo Full time

    About the RolePepsiCo is seeking a highly motivated and results-driven Sales Representative to join our team. As a Sales Representative, you will play a key role in driving sales growth and delivering exceptional customer service to our large format accounts, including supermarkets and Mass Merchants.Key ResponsibilitiesBuild and leverage customer...