Field Operations Manager

4 weeks ago


Phoenix, Arizona, United States Aftermath Services Full time
Job Description

At Aftermath Services, we are seeking a highly skilled and compassionate Field Supervisor to join our team in Phoenix. As a Field Supervisor, you will play a critical role in the successful completion of biohazard remediation projects, ensuring exceptional customer service and a high level of professionalism.

Key Responsibilities:
  • Actively assist our team in various bioremediation projects to provide our clients with an exceptional level of service.
  • Supervise the successful completion of jobs, ensuring that all tasks are completed to the highest standard.
  • Accurately estimate, recommend, and advise on project scopes, manage cleanups, and handle necessary paperwork.
  • Responsible for effectively communicating and selling a tailored scope of work based on a thorough understanding of the client's needs, and obtaining sign-off to initiate work.
  • Lead on-site customer interactions with empathy and professionalism, providing high-quality service and ensuring customer satisfaction throughout the biohazard remediation process.
  • Onsite supervision and participation in various biohazard remediation projects.

Requirements:
  • Must be 18 years of age or older
  • Must have a valid Driver's License and acceptable Motor Vehicle Record.
  • Must reside locally and be able to respond to the shop within one hour of receiving a service call
  • Must have a minimum of 2 years of supervisory experience. Preferably in biohazard remediation, construction, demolition, restoration, or a related field.
  • Must have demonstrated leadership experience, preferably in a technical or field service environment.
  • Must possess strong organizational, communication, and problem-solving skills.
  • Must have completed Aftermath's Field Learning Path within 30 days of start, and Supervisor Learning Path within 90 days of start.

What We Offer:
  • Health, Dental & Vision Insurance
  • Flexible schedules
  • Paid training
  • Uniforms provided
  • Career growth and advancement

Compensation Details:
We have a hybrid pay structure, where you earn based on the work being performed. Our team's total earnings are comprised of two rates - Administrative and Job Time Hourly Rate. The administrative rate is a fixed rate of fifteen dollars per hour. Hours: This is a full-time position. We are currently searching for a Field Supervisor who is hardworking, compassionate, and has a strong desire to help families in need. This role is key for those looking to expand their leadership capabilities in a dynamic and impactful environment. While prior experience in mitigation, remediation, restoration, and comparable industries are a plus, it is not required. Aftermath Services provides comprehensive training and certification on OSHA safety and IICRC compliance, bioremediation, and customer service. We are an equal opportunity employer and welcome applications from diverse candidates. If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process at weacknowledge@servicemaster.com California Applicant Policy: https://www.servicemaster.com/california-applicant-privacy-notice/

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