Emergency Department Patient Access Professional

7 days ago


Medford, Oregon, United States Asante Health System Full time

Asante Health System seeks an experienced Emergency Department Patient Access Representative to provide exceptional customer service in emergency department locations and ensure successful financial outcomes of patient services. This critical role involves thorough and accurate descriptions of compliance and regulatory documents while maintaining patient relations, satisfaction, and Asante's financial solvency.

Job Responsibilities

  • Appointment scheduling for patients
  • Registration and insurance verification for optimal patient care
  • Providing telephone coverage and data entry support
  • Maintaining confidentiality of protected health information (PHI)
  • Handling patient referrals and point-of-service collections efficiently

Required Qualifications

  • Associate degree in business, healthcare, or related field is preferred
  • At least 1 year of experience in a Patient Access Rep level 1 role or equivalent for PAR2
  • Previous patient registration experience or related customer service, administrative, and/or data entry experience is required for PAR1

What We Offer

  • Competitive starting wage of $19-$26 per hour depending on experience
  • Comprehensive benefits including medical, dental, vision, and wellness programs
  • Excellent retirement package with up to 6% employer contribution
  • Generous Earned Time Off
  • Tuition reimbursement after one year of service

About Asante

Asante is a local, community-owned and governed not-for-profit organization providing comprehensive healthcare services to over 550,000 people in Southern Oregon and Northern California. Our entities offer outstanding opportunities for career advancement and professional growth. At Asante, your work positively impacts your family, friends, neighbors, and the community.



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