Front Desk Hotel Coordinator
6 days ago
We are seeking a highly motivated and organized Front Desk Hotel Coordinator to join our team at Candlewood Suites LAX Hawthorne. As a key member of our front office staff, you will be responsible for delivering exceptional guest service, ensuring seamless check-ins and check-outs, and maintaining accurate records.
About the Role:
- Greet and welcome guests, providing personalized assistance with reservations, room assignments, and other requests.
- Process payments, handle cash transactions, and manage hotel billing systems efficiently.
- Maintain accurate records of guest stays, including room assignments, arrival and departure times, and special requests.
- Assist with concierge duties, providing information on local attractions, dining options, and hotel amenities.
- Collaborate with housekeeping, maintenance, and other departments to ensure seamless operations.
- Participate in ongoing training and development to enhance knowledge of hotel services, policies, and procedures.
What We Offer:
- A competitive salary range of $45,000 - $60,000 per annum, depending on experience.
- A comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) retirement plan and paid time off.
- Ongoing training and development opportunities to enhance your skills and career growth.
- A dynamic and supportive work environment that fosters teamwork and collaboration.
Requirements:
- High school diploma or equivalent required; college coursework in hospitality or a related field is an asset.
- Previous experience in a hotel or hospitality setting, preferably in a front desk role.
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