Member Experience Coordinator

7 days ago


Étreux, Hauts-de-France, United States Planet Fitness Inc. Full time
About the Role:

We are seeking a Member Experience Coordinator to join our team at Planet Fitness Inc. In this role, you will be responsible for creating a welcoming and non-intimidating environment for all members and guests.

Key Responsibilities:
  • Welcome members and ensure they have a positive experience.
  • Provide excellent customer service and respond to member inquiries in a timely manner.
  • Assist with various front desk activities, including answering phones and checking members into the system.
  • Facilitate new member sign-ups and take prospective members on tours of the facility.

Requirements:
  • Customer service background preferred.
  • Must be 18 years of age or older.
  • Basic computer proficiency is required.

Why Join Our Team?
  • We offer a fun and respectful work environment where motivated individuals can learn and grow.
  • We strive to continuously expand the Planet Fitness brand and deliver a Judgement Free experience to our members.
  • We believe in being passionate about our work and fearless in our approach.


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