Member Experience Coordinator
7 days ago
We are seeking a Member Experience Coordinator to join our team at Planet Fitness Inc. In this role, you will be responsible for creating a welcoming and non-intimidating environment for all members and guests.
Key Responsibilities:
- Welcome members and ensure they have a positive experience.
- Provide excellent customer service and respond to member inquiries in a timely manner.
- Assist with various front desk activities, including answering phones and checking members into the system.
- Facilitate new member sign-ups and take prospective members on tours of the facility.
Requirements:
- Customer service background preferred.
- Must be 18 years of age or older.
- Basic computer proficiency is required.
Why Join Our Team?
- We offer a fun and respectful work environment where motivated individuals can learn and grow.
- We strive to continuously expand the Planet Fitness brand and deliver a Judgement Free experience to our members.
- We believe in being passionate about our work and fearless in our approach.
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