Patient Access Coordinator

1 week ago


Kingman, Arizona, United States Kingman Regional Medical Center Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Kingman Regional Medical Center. As a Patient Access Representative, you will play a critical role in ensuring the smooth registration and admitting process for our patients.

Key Responsibilities
  • Customer Service and Patient Satisfaction
    • Provide exceptional customer service to patients and their families, ensuring a positive experience throughout the registration process.
    • Respond to patient inquiries and resolve issues in a timely and professional manner.
    • Refer patients to financial counselors when additional assistance is needed.
  • Registration and Admitting
    • Verify patient information and update records as necessary.
    • Confirm insurance eligibility and benefits.
    • Obtain pre-authorizations from third-party payers when required.
    • Collect co-payments, deductibles, and other payments from patients.
  • Patient Processing
    • Accurately balance daily cash and complete daily reports.
    • Utilize insurance eligibility/audit tools to ensure accuracy.
    • Meet quality performance goals and standards.
Requirements
  • High school diploma or equivalent required.
  • Minimum 1 year of experience in customer service or office setting.
  • American Heart Association BLS certification.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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