Counseling Coordinator

4 weeks ago


San Francisco, California, United States Eviction Defense Collaborative Full time
Job Summary

We are seeking a highly motivated and organized Right to Counsel Coordinator to join our team at the Eviction Defense Collaborative. The successful candidate will work closely with our Litigation staff to ensure clients receive the support they need to secure rental and/or litigation assistance.

Key Responsibilities
  • Provide in-person reception and referral services to clients, assessing their eligibility and directing them to proper internal or external referrals.
  • Guide clients through the litigation intake process, including providing paperwork and aiding with filling it out as necessary.
  • Refer clients to Tenant Right to Counsel Attorneys at the correct legal services organization (LSO) and follow referral protocols to ensure proper referrals.
  • Help tenants without attorneys file responsive papers in their eviction lawsuits.
  • Research and circulate referral information for services beyond those provided by EDC that respond to client inquiries and needs.
Requirements
  • Several years of case-management experience is preferred.
  • Able to work independently and in a team-oriented environment.
  • Excellent written and oral communication skills and computer literacy.
  • Strong attention to detail and ability to work on multiple projects simultaneously.
  • Ability to work under deadlines and manage stressful situations with empathy and calm.
What We Offer
  • A competitive salary of $65,000, with an additional $1,000 for each relevant year of experience, up to 10 years.
  • A multilingual stipend of $125 per month for fluent speakers of Spanish, Cantonese, or Mandarin.
  • A hybrid work environment with some remote work and some onsite work.


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