Customer Service Representative
1 week ago
This position is ideal for individuals who enjoy working with the public and providing exceptional customer service. As a member of our team, you will have the opportunity to establish relationships with customers, provide prompt and accurate service, and educate them about insurance options.
We are looking for a highly motivated individual who can work in a fast-paced environment, multitask, and maintain a high level of professionalism. The ideal candidate will have excellent communication skills, be people-oriented, and have a proactive approach to problem-solving.
In this role, you will receive competitive compensation, including salary plus commission/bonus, paid time off, and valuable experience. You will also have opportunities for growth and advancement within our agency.
Responsibilities:- Establish and maintain positive relationships with customers through regular follow-up and communication.
- Provide prompt, accurate, and friendly customer service, including responding to inquiries and resolving issues.
- Use a customer-focused review process to educate customers about insurance options and identify their needs.
- Work with the agent to develop and implement a digital marketing system to promote the office.
- Develop leads, schedule appointments, and market appropriate products and services.
- Sales experience preferred, but not required.
- Excellent communication skills, written, verbal, and listening.
- People-oriented and self-motivated.
- Detail-oriented and proactive in problem-solving.
- Dedicated to customer service and ability to work in a team environment.
- Ability to multi-task and make presentations to potential customers.
- Property and Casualty license currently held and ability to obtain Life and Health license.
$55,000 - $70,000 per year based on performance and experience. This estimate includes salary plus commission/bonus and is subject to change based on company performance and industry standards.
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