Head of Fidelity Insurance Agency Leadership Position

3 weeks ago

Étreux, Hauts-de-France, United States Fidelity TalentSource LLC Full time

Job Description:

As the Head of Fidelity Insurance Agency, you will be a key member of the Wealth Solutions leadership team within Fidelity Wealth. This role is accountable for developing and driving Insurance Protection solutions as part of an overall Wealth offering available to millions of Fidelity's retail customers. These insurance protection solutions include Term Life Insurance, Fixed and Variable Annuities, and Long Term Care products that, as part of our expert Wealth Solutions offering, can help our customers achieve their financial and wealth protection goals.

Key Responsibilities:

  • Evaluate product viability and value propositions with SAI, conduct industry and competitive analysis, evaluate carrier offerings for value to the customer, and conduct actuarial due diligence and support.
  • Continue to drive efficiencies in operations by seeking opportunities for digital delivery and enhanced features for customers of all segments. Maintain Fidelity's leadership position in establishing Fidelity Insurance Network (FIN) carrier-level innovation and processes.
  • Partner closely with key internal stakeholders to integrate solutions into Fidelity's Planning tools, methodology, and product selection processes, integrating with vendors for seamless account opening and contract delivery, coordinating recordkeeping for the proprietary and for 3rd party carriers, and integrate with advisor tools for appointment setting.
  • Sales and Distribution Support: Partner closely with the sales teams and advisors to provide training and subject matter expertise when talking to customers about Insurance products.
  • Client Services and Operations: Supporting customers with a variety of needs including: Application review, NIGO support, Inbound/Outbound phones, Case Management, and claims distributions.

The Expertise and Skills You Bring:

  • 15+ years of business leadership experience.
  • Bachelor's degree required; advanced degree in Business or related field a plus.
  • Senior-level experience developing Insurance Protection strategies aligned with and in support of the strategic direction of the business and leading cross-functional and cross-business unit teams to execute those strategies.
  • Consistent record of collaboration across business areas aligning on a common vision to improve customer outcomes.
  • Working knowledge and experience with delivering solutions through matrixed Agile structures.
  • You are a results-driven leader obsessed with improving customer protection outcomes by offering market-leading insurance and annuity products.
  • You have an expert-level ability to build collaborative relationships and influence at all levels within and across the organization with the proven ability and passion to help customers realize their financial goals.
  • You demonstrate excellent verbal and written communications skills and ability to effectively structure and deliver presentations, champion recommendations, and influence decisions at all levels of management.
  • You take pride in being an authentic leader and culture carrier who inspires creativity and innovation, proactively develops and shares knowledge, and builds a culture of inclusion and continuous learning with a focus on associate growth while simultaneously ensuring that quality standards, consistency, and voice are maintained throughout.

About Fidelity:

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

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