Business Development Manager

1 month ago


Boston, Massachusetts, United States Red Thread Full time
Job Title: Account Manager

At Red Thread, we are seeking a highly skilled and agile Account Manager to join our sales organization. This key role reports to the SVP of Sales and works collaboratively with cross-functional teams to proactively pursue, win, plan, and manage business within specific major accounts and/or vertical markets.

Responsibilities:
  • Act as a liaison between Red Thread and our customers, ensuring customer needs are translated properly and understood by all departments.
  • Collaborate and communicate across the Red Thread team to ensure all customer needs are understood and all requirements are fulfilled.
  • Conduct sales calls with and independent of salesperson to continuously move initiatives and opportunities forward.
  • Evaluate customer data, communication, and behavior to understand evolving needs.
  • Strategize with colleagues to develop customer action plans and innovative solutions.
  • Network and build strong relationships to grow existing business and develop new customers.
Qualifications:
  • Excellent problem-solving skills to help resolve customer challenges or needs.
  • Strong interpersonal skills for facilitating cooperation and navigating a variety of customer/internal issues.
  • Advanced motivational and negotiation skills.
  • Up-to-date understanding of industry trends and insights.
  • Excellent verbal and written skills fostering authentic, credible, and influential communication.
  • Time management and multitasking skills to handle multiple activities and customers at once.
  • Good analytical skills.
  • Strong organizational skills and attention to detail.
Requirements:
  • BA/BS Degree
  • Solid computer skills – Word, Excel, Power Point, Hedberg
  • 2-3 years of industry experience


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