Bakery Artisan
6 days ago
Westport, Connecticut, United States
Whole Foods Market
Full time
OverviewAs a Bakery Artisan at Whole Foods Market, you will be part of a team that is dedicated to creating exceptional bakery goods and providing outstanding customer service. Our team members are passionate about what they do and take pride in their work.
Salary
We offer a competitive hourly rate of $17.00 - $23.60 per hour, commensurate with experience. In addition to your base salary, you may also be eligible for benefits such as health insurance, retirement plan benefits, and paid time off.
Job Description
Bakery Decorator Responsibilities:
- Assemble, fill, and finish/decorate cakes, tarts, select pastry, and special-order bakery items.
- Build, ice, and decorate cakes and other bakery items following standard procedures to meet business demand. Complete production and spoilage records according to standard procedures, adjusting production sheets to maintain sufficient product.
- Prioritize production lists and recommend adjustments as needed.
- Merchandise and showcase products in the sales display case to satisfy and delight customers. Monitor product quality for freshness and ensure proper product rotation within the display case, following standard procedures.
- Provide guidance and support for Bakery Decorator Apprentices and other Team Members.
- Create special order cake designs based on customer preferences.
- Provide excellent customer service, addressing customers' needs in a timely and effective manner, model suggestive selling techniques, answer phones and pages promptly and courteously.
- Maintain, or ensure maintenance of, a clean and sanitary working and shopping environment; maintain equipment in accordance with Whole Foods Market cleanliness and safety standards.
- Perform opening, mid, and closing duties as assigned, ensuring accuracy of signage and pricing.
- Perform other duties as assigned.
Required Skills and Qualifications
Skill Requirements:
- Efficient cake and pastry decorating skills, including intermediate piping techniques and the ability to create decorative flowers and borders.
- Understand color theory as it pertains to blending buttercream colors and coordinating complementing palettes.
- Ability to apply proper technique when using all icings, including Swiss Buttercream, American Buttercream, Ganache, Cream Cheese Icing, Whipped Cream, Chantilly, German Chocolate Icing, Fudge Icing, and all varieties of Meringue.
- Ability to follow recipes, directions, and procedures; effective time management and organization skills.
- Advanced knife handling, tool, and equipment safety.
- Basic math skills for recipe conversions and modifications.
- Strong communication skills and willingness to work as part of a team.
- Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
- Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
- Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
Experience
Requirements:
- Minimum of 6-12 months retail or restaurant experience.
- Complete the Bakery Decorator Apprentice training program, or equivalent experience.
- Prior experience within a professional bakery or grocery retail, preferred.
Physical Requirements / Working Conditions
Working Conditions:
- Must be able to lift 50 pounds.
- In an 8-hour workday: standing/walking 6-8 hours.
- Hand use: single grasping, fine manipulation, pushing and pulling.
- Work requires the following motions: bending, twisting, squatting and reaching.
- Exposure to FDA approved cleaning chemicals.
- Exposure to temperatures: 90 degrees Fahrenheit.
- Ability to work in wet and dry conditions.
- Ability to work a flexible schedule including nights, weekends, and holidays as needed.
- Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.
- May require use of ladders.
Benefits
We offer a comprehensive benefits package, which includes:
- Health insurance
- Retirement plan benefits
- Paid time off