Patient Service Coordinator

11 hours ago


Louisville, Kentucky, United States Ellis and Badenhausen Ortho Full time
Job Description

The Medical Front Desk Associate is responsible for managing the front desk area, ensuring a smooth and efficient patient experience. This includes greeting patients warmly and professionally, verifying and updating personal and insurance information, and scheduling follow-up appointments as needed.

About Ellis & Badenhausen Orthopaedics, PSC

We are a leading provider of orthopedic services in the Louisville area, dedicated to delivering high-quality care to our patients. Our experienced staff and commitment to staying at the forefront of medical technology and research reflect our focus on patient care.

Responsibilities
  • Welcoming patients in a friendly and professional manner, verifying and updating personal and insurance information.
  • Escorting patients to their rooms in a timely manner, ensuring they are comfortable and prepared for their appointments.
  • Scheduling follow-up appointments as needed, providing patients with necessary instructions or reminders.
  • Managing patient flow from check-in to check-out, assisting with forms or instructions as required.
  • Entering patient information accurately into the electronic health records system.
  • Maintaining a clean and organized front desk area, ensuring patient confidentiality at all times.
  • Collaborating with medical staff to ensure efficient patient care.
Benefits

This role offers a competitive salary of $50,000 - $65,000 per year, depending on experience. We also offer a comprehensive benefits package, including a 401(k) and profit-sharing plan. As an equal opportunity employer, we welcome applications from qualified candidates.



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