Product Development Specialist

3 weeks ago


Portland, Oregon, United States Hospitable Full time
About the Role

We are seeking a highly skilled Product Development Specialist to join our Core team. As a key member of our product and engineering team, you will be responsible for shipping glorious experiences to our hosts.

Our ideal candidate will have a strong background in software engineering, with a focus on backend development. They will be comfortable working in a distributed team environment and will have excellent communication skills, particularly in written form.

The successful candidate will have a strong understanding of Laravel, PHP 8.1+, MySQL, and testing pipelines in a deployed web application used by paying customers. They will also have a 'shipping' mentality, with a passion for seeing real customers using their features and receiving feedback from them.

We are a remote-first, fully distributed company, and our ideal candidate will be comfortable working in a virtual environment. They will be self-motivated and able to make decisions when surrounded by uncertainty.

We offer a competitive salary, equity in our company, and a range of benefits, including 35 days off per year, parental leave, and mental-health and emotional support with therapists on call through Slack.

Key Responsibilities
  • Partner with product, sales, customer success, and other engineers to develop and ship features that solve the right problems.
  • Use your software engineering chops to build magical user experiences, which are both simple for customers to use and simple for other engineers to understand and maintain.
  • Add your voice to product shaping discussions.
  • Iterate on launched features based on customer feedback.
  • Actively seek out opportunities to innovate.
  • Integrate multiple third-party services, often in an asynchronous logic flow.
  • Creatively solve issues presented by lots of moving parts at scale.
  • Work within our 'majestic' monolithic codebase and few micro-services, all sitting on a Kubernetes-powered infrastructure-as-code stack.
  • Implement and use observability tooling to track and debug post-deployment.
  • Seek out and remedy performance issues, high resource usage, and other technical problem areas that have the most impact on business operations and customer experience.
Requirements
  • 3+ years software engineering experience, with a focus on backend.
  • Significant experience with Laravel, PHP 8.1+, MySQL, and testing pipelines in a deployed web application used by paying customers.
  • A 'shipping' mentality - you get kicks from seeing real customers using your features, receiving feedback from them and iterating/improving on it.
  • Exceptional communication skills - especially written.
  • An eye for testable, maintainable, and intuitive code, but also...
  • Your compass points towards customer and business value, over perfect code (if such a thing exists).
  • The ability to think through non-obvious usage scenarios and explore ripple effects within complex systems.
  • High degree of empathy both toward customers and teammates.
  • Self-motivated and able to make decisions when surrounded by uncertainty.


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