Retail Business Support Specialist

6 days ago


Siler City, North Carolina, United States Southern States Cooperative, Inc Full time
Job Description
We are seeking a highly motivated and organized individual to fill the position of Retail Business Support Specialist at Southern States Cooperative, Inc.

This role offers a competitive salary of $50,000 - $70,000 per year, depending on experience. If you are looking for a challenging and rewarding career opportunity, please apply now

About the Job
The Retail Business Support Specialist will provide comprehensive customer service and order processing, sales and service support, accounting, and office administration functions for multiple locations or a single location with significant business volume. The ideal candidate will effectively apply operational expertise to handle increasing complexity and business volume while maintaining a high level of professionalism and teamwork.

The successful candidate will be responsible for:
  • Providing comprehensive customer service and order processing, sales and service support, accounting, and office administration functions.
  • Developing and applying knowledge of SSC products, services, and business systems.
  • Maintaining databases and master files from internal and external sources.
  • Performing checkout transactions as needed, utilizing point of sale equipment.
  • Scheduling delivery and/or service appointments for new and recurring orders.

Requirements
To be successful in this role, you will need to possess:
  • Effective knowledge of general accounting principles.
  • Able to consistently apply business office and operations policies and procedures.
  • Able to develop and apply knowledge of SSC products, services, and business systems.
  • Able to communicate with customers and counterparts in a friendly, professional, and confident manner.
  • Able to exercise discretion when working with sensitive and confidential information.

About Us
Southern States Cooperative, Inc. is an equal opportunity employer committed to diversity and inclusion. We offer a range of benefits, including health insurance, 401(k), and paid time off. If you are passionate about delivering exceptional customer service and have a strong work ethic, we encourage you to apply for this exciting opportunity.

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