Technical Training Specialist
3 weeks ago
Job Summary:
Columbus McKinnon is seeking a highly skilled Technical Training Specialist to join our team. As a key member of our training team, you will be responsible for developing and implementing training strategies to support our entire portfolio of products.
Key Responsibilities:
- Engage with Company associates, distributors, integrators, and end users to develop and implement training strategies.
- Assist in maintaining training facilities and developing curriculum, training aids, and workbooks for in-person and online course offerings.
- Coordinate and conduct various training sessions, including hoist, motor, crane maintenance, crane operator, inspection, rigging, linear motion, and more.
- Assist the e-commerce team in managing day-to-day activity within our online training storefront.
- Coordinate and schedule travel, lodging, and car rental arrangements associated with training obligations.
- Collaborate with the sales team to determine key training needs in support of business objectives.
- Design in-person and online training programs that directly address business needs, new product, and product orientation.
- Deploy a wide variety of training methods and interaction using lecture, hands-on, webinars, online, and social media with an emphasis on digital platforms.
- Monitor and evaluate each training program's effectiveness through evaluations and customer feedback.
- Provide technical support and problem-solving in the field and in the office.
- Quote customers, end users, and sales staff on course offerings and pricing.
- Represent Company on various regulatory boards/organizations as assigned.
Requirements:
- Must understand basic electrical and mechanical concepts and be able to read wiring diagrams and technical drawings.
- Must be proficient with Microsoft Office suite.
- Familiarity with digital platforms as it relates to online training.
- Knowledge of Shopify, LearnUpon, PowerBI, and SalesForce a plus.
- Experience with instructional design and/or use of Articulate software a plus.
- The employee performs work-related travel approximately 60% of the time.
- Bilingual a plus.
- Bachelor's degree in a job-related major.
- ~5+ years of technical training experience.
About Columbus McKinnon:
Columbus McKinnon is a leading worldwide designer, manufacturer, and marketer of intelligent motion solutions that move the world forward and improve lives by efficiently and ergonomically moving, lifting, positioning, and securing materials. Our key products include hoists, crane components, precision conveyor systems, rigging tools, light rail workstations, and digital power and motion control systems. We are focused on commercial and industrial applications that require the safety and quality provided by our superior design and engineering know-how. Columbus McKinnon Corporation promotes a diverse and inclusive workforce and is an Equal Opportunity Employer that does not discriminate against employees or applicants for employment on the basis of race, color, national origin, ancestry, age, religion, sex, gender, gender identity, gender expression, sexual orientation, physical or mental disability, medical condition, genetic information, military or veteran status, marital status, or any other Federal or State legally-protected classes.
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