Client Support Ambassador

4 days ago


Pittsburgh, Pennsylvania, United States Mantra Management Group Full time

We are a prominent sales and business development firm in the Pittsburgh area, representing top clients in the telecommunications industry. Our ultimate goal is to ensure our clients achieve maximum brand visibility and increase customer engagement.

As an entry-level Client Support Representative at Mantra Management Group, you will work closely with clients and customers alike to bolster brand awareness in the community and drive sales revenue. This role requires expertise in our clients' products and services, enabling you to share your knowledge directly with consumers.

This is an exciting opportunity for individuals with a passion for telling clients' brand stories and a strong desire to grow professionally. Key responsibilities include:

  • Working directly with customers to promote our clients' brands, products, and services
  • Explaining product features and benefits to customers and confidently answering inquiries
  • Reporting customer feedback to Senior Management and clients, providing insights on areas of improvement
  • Analyzing client acquisition metrics and KPIs to maximize sales and drive revenue
  • Adhering to our clients' compliance standards and maintaining professionalism throughout the sales process
  • Drafting, organizing, and maintaining sales contracts on behalf of our clients

We offer in-house training from our Senior Client Support team to ensure our entry-level Client Support Representatives succeed in this role. No prior experience is required, making this an ideal entry point for those looking to develop their skills.

The ideal candidate will possess the following qualifications:

  • Strong written and verbal communication skills
  • Exceptional time management and organizational skills
  • Eagerness to improve current skills
  • Ability to grasp new concepts quickly and develop professionally
  • Confidence in presenting information to clients, customers, and teammates

In exchange for your hard work and dedication, we offer a competitive salary of $55,000 annually, as well as opportunities for growth and professional development within our organization.



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