Orthopaedic Revenue Specialist
1 week ago
We are the largest and most comprehensive orthopaedic team in Michigan, bringing together leading medical expertise to prioritize patient care. Our network of providers is dedicated to education, innovation, and research.
Why Work with Us?
If you're passionate about orthopaedics, discover why it's worth pursuing with us. We offer competitive salaries, outstanding benefits, and a platform to pursue your passion.
Key Responsibilities- Main point of contact for incoming billing calls and electronic inquiries
- Communicate directly with patients regarding their financial responsibility, address billing inquiries, and triage billing issues to the appropriate staff
- Process patient payments and establish payment arrangements according to company policy
- Monthly processing of delinquent accounts to collections agency
- Document all calls timely and accurately in patient accounts in the billing system
- Perform claim follow-up for patient address corrections, bad package, SNF denials
- Take new or updated insurance information
- Provide information to patients regarding referrals, authorization, contacting their insurance
- Process pre-payments for surgeries, MRIs, DME, and viscos
- Some simple claim creation
- Contact insurance companies to check eligibility and benefits via phone or online portals
- Excellent customer service skills required
- Knowledge of Explanation of Benefits (EOBs) and understanding of copays, coinsurance, deductibles, and denial codes required
- Attention to detail and ability to prioritize independently
- Ability to multi-task and perform in a busy office environment
- Intermediate knowledge of MS Office
- Prior experience using Athena billing system preferred
Our company participates in E-Verify to confirm the employment eligibility of all newly hired employees, as required by federal law.
Estimated salary: $45,000 - $60,000 per year, depending on experience.
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