Patient Access Coordinator II PRN

7 days ago


Martinsville, Virginia, United States Sovah Health - Martinsville Full time
Job Summary

Sovah Health - Martinsville is seeking a highly skilled Patient Access Coordinator II PRN to join our team. As a key member of our healthcare team, you will be responsible for performing receptionist, registration, and clerical duties associated with direct and scheduled patient admissions.

Key Responsibilities
  • Greets patients, obtains demographic and financial information, and collects payment from patients.
  • Assists in all phases of the scheduling, pre-registration, and registration processes.
  • Ensures that all necessary demographic, billing, and clinical information is obtained and entered into the registration system with timeliness and accuracy.
  • Distributes forms, documents, and educational handouts to patients and/or family members.
  • Communicates with admitting physician's office, nursing unit staff, and/or other appropriate personnel regarding admission to exchange necessary information and determine placement.
  • Schedules appointments and communicates scheduling changes with appropriate departments and co-workers.
  • Verifies insurance benefits and validates authorizations/pre-certifications.
  • Reviews physician's orders for completeness and compliance requirements, i.e., covered tests, prior authorizations, and ensures forms and record completeness.
  • Completes estimations, reviews upfront collections process, processes payments, establishes payment arrangements, and reviews patient's propensity to pay and escalates accordingly.
Requirements
  • High School Diploma or equivalent required.
  • Must have a basic knowledge of CPT & ICD10 codes.
  • Knowledge of Medicare, Medicaid, and Managed Care Payers, as well as Medical Terminology.
  • Must be able to type 30 WPM with high degree of accuracy.
  • Decisive judgment and the ability to work with minimal supervision.
  • Medium Critical Thinking Skills.
  • Cross-trained in 2 or more areas of Patient Access and willing to be re-assigned to fit the needs of the department.
  • Must be able to assess applicable CPT & HCPCS codes and validate appropriate authorizations have been obtained.
  • Requires flexibility in scheduling and ability to work all shift patterns, including weekends and holidays, to ensure appropriateness and continuity of care for the patients of Sovah Health on all units.
  • One to two years customer service and/or healthcare experience.
About Us

Sovah Health - Martinsville is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status, or any other basis protected by applicable federal, state, or local law.

We are an equal opportunity and affirmative action employer and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran.



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