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IT Support Specialist

1 month ago

Ypsilanti, Michigan, United States TEKsystems Full time
Job Summary:

We are seeking a highly skilled IT Support Specialist to join our team at TEKsystems. As a key member of our technical support team, you will provide exceptional support to our clients, troubleshooting and resolving hardware and software issues in a primarily Windows-based environment.

Key Responsibilities:

* Troubleshoot and resolve hardware and software issues in a fast-paced, dynamic environment
* Provide excellent customer service to end-users, responding to technical support requests via phone, email, and in-person
* Collaborate with our on-site networking team to provide comprehensive support and opportunities for growth and development
* Develop and maintain technical knowledge and skills to stay up-to-date with the latest technologies and trends

Requirements:

* 3+ years of experience in IT support, with a focus on hardware and software troubleshooting
* Excellent communication and problem-solving skills, with the ability to work effectively in a team environment
* Strong technical knowledge of Windows 10, Active Directory, and other relevant technologies
* Ability to work on-site 5 days per week, with occasional on-call responsibilities

About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.