Water and Fire Restoration Specialist
4 weeks ago
At Paul Davis in Cleveland Metro, we are seeking a highly skilled Water and Fire Restoration Specialist to join our team. As a key member of our restoration team, you will be responsible for mitigating flood and fire damage, while providing exceptional customer service and representing the Paul Davis brand in a safe working environment.
Key Responsibilities:
- Work safely in residential and commercial properties that have been damaged by fire, water, storm, and/or mold.
- Conduct thorough surveys of damage within properties.
- Clean and restore both contents and structural damage.
- Perform demolition of structural damage using hand and power tools.
- Clean up assigned job sites after demolition.
- Conduct initial site visits and moisture inspections as needed.
- Document assigned jobs in our primary operating system (RMS).
- Communicate with customers regarding ETA and job progress.
- Take photos of jobs from start to finish.
- Maintain assigned vehicles and equipment.
- Unload and reload assigned vehicles with equipment.
- Keep equipment clean and organized in the shop.
- Unload trash in assigned areas.
- Record time and code it to the assigned job.
Requirements:
- Customer service experience.
- IICRC Training and Designations a plus (Fire, Water, Odor, Upholstery Restoration).
- Ability to adapt to change.
- Valid driver's license and background check with a clean record.
- High school diploma or GED.
- One (1) plus year of experience in a craft, trade, or manual labor position.
- Ability to work nights/weekends and overtime, if needed.
- Ability to sit/stand/walk for prolonged periods.
- Ability to climb ladders, work at ceiling heights, and lift up to 75 pounds.
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