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Dental Coordinator

1 month ago

Austin, Texas, United States Swish Dental Full time
About Swish Dental

Swish Dental is a privately owned and operated dental practice that prioritizes patient satisfaction and employee well-being. Our core values create an inclusive, fun, and welcoming environment for everyone.

Job Summary

We are seeking a highly motivated Treatment Coordinator to join our team. As a key member of our clinical operations team, you will play a crucial role in ensuring seamless patient flow and efficient treatment planning.

Main Responsibilities
  • Maintain a clean and welcoming studio environment
  • Assist in coordinating patient flow and scheduling
  • Collaborate with the clinical team to chart and code patient information
  • Analyze and modify treatment plans to reflect insurance coverage and limitations
  • Present and schedule clinical procedures
  • Administer and set up payment plan agreements for financed patient treatment
  • Collect and post payments
  • Create, send, and manage insurance claims
  • Set up accounts and create charts for new patients
  • Upload correspondence from specialists to patient files and follow up on returned correspondence
  • Complete end-of-day duties to ensure preparation for the next day
  • Address patient concerns regarding recommended treatment, insurance coverage, or balances due
  • Communicate with patients and coworkers clearly and efficiently
  • Continuously increase knowledge and skills
  • Willingness to train others
Requirements
  • High school diploma or equivalent required
  • Associate degree or higher preferred
  • 1+ years of dental experience required
  • 1+ years of customer service experience preferred
  • CPR and/or BLS certification preferred
Work Environment

This position may be required to sit or stand for long periods, work more than 40 hours per week, and be exposed to infectious diseases and/or bloodborne pathogens. The position may also require handling sharp objects, operating machinery and/or power tools, and assessing the accuracy, neatness, and thoroughness of work assigned.

Swish Dental is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected veteran status, age, or any other characteristic protected by law.