Director of Advanced Network Services and Security

4 weeks ago

Bethpage, New York, United States Optimum Full time
Job Summary

Optimum is seeking a highly experienced Director, B2B Advanced Network Services and Security to lead the development and delivery of innovative products and features for our B2B Advanced Services and Security portfolio. Reporting to the Vice President of Product Development and Technical Product Management, this role will oversee a high-performing team of product development and technical product management resources focused on delivering leading-edge B2B Advanced Services and Security solutions and services.

Responsibilities
  • Develop and refine the B2B Advanced Network Services and Security technical product roadmap, aligning with the company's overall strategic goals.
  • Define the technical product vision, goals, and KPIs to guide product development and technical product management efforts.
  • Build and lead a high-performing team, partnering with business-oriented product partners, as well as cross-functional technical resources.
  • Oversee the end-to-end product development process, from idea generation to launch, ensuring products are delivered on time and within budget.
  • Work closely with cross-functional teams to gather relevant input and ensure product-market fit.
  • Prioritize features, enhancements, and bug fixes based on market demand and customer feedback.
  • Manage the post-launch product lifecycle, including product performance, fix/patch/enhancement priorities, maintenance, and eventual retirement or replacement.
  • Continuously monitor product performance and customer satisfaction, making data-driven decisions for improvements.
  • Drive automation wherever possible, on all aspects of the product realization and life cycle process.
  • Ensure that product development activities align with product priorities, revenue, and profitability targets.
  • Effectively communicate Advanced Network and Security product strategies, updates, and performance metrics to executive leadership, product partners, stakeholders, and the broader organization.
  • Stay informed about industry regulations and compliance requirements relevant to Advanced Networking and Security B2B products.
  • Conduct trials based on customer requirements and develop products in collaboration with the entire technology organization.
  • Stay up-to-date with emerging technologies and industry trends to identify opportunities for innovation and product differentiation.
  • Define and drive opportunities to enhance the customer experience, including evolution of Portals and the use of automation or AI/ML in the delivery and support of their products.
Qualifications
  • Bachelor's degree; MA or MBA preferred.
  • Seven to ten years' experience successfully managing high-profile cross-functional products for major Telecommunication companies.
  • Minimum ten years' experience in a product development and UAT.
  • Knowledge of IP Protocols, Access Technologies (FTTH, Cable, FWA), and Secure Networking (MPLS, SDWAN).
  • Proficient in Security applications including but not limited to Adv Firewall, Unified Threat Management, Zero Trust, Micro-segmentation, End Point Protection.
  • Extensive experience with engineering and technical architecture for B2B business models.
  • Proven experience with technical product management, sales engineering, and product development.
  • P&L knowledge with a strong track record of growth and accomplishments/achievements.
  • Proven ability to collaborate across organizations.
  • Analytical thinker who uses data to drive decisions and balances both short- and long-term needs of customers.
  • Robust understanding of consumer behavior and experience using different channels to engage.

At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.

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