Assistant Store Manager

1 week ago


Boca Raton, Florida, United States Oxford Industries Full time

About the Position

The Assistant Store Manager plays a crucial role in driving sales and delivering exceptional client experiences in our retail stores. As a key member of the store team, this individual will be responsible for achieving budgeted net sales, providing outstanding client service, and leading the store in the absence of the Store Manager.

Key Responsibilities

  • Drive Sales and Client Experience
    • Develop and implement strategies to increase sales and enhance client satisfaction
    • Partner with the Store Manager to create action plans that achieve financial results and grow the business
    • Utilize company training tools and digital platforms to drive sales and improve client engagement
  • Client Experience and Store Culture
    • Understand and embody the Lilly Pulitzer brand framework and values
    • Demonstrate a genuine enthusiasm and interest for the concept, the client, and the merchandise
    • Take initiative to positively resolve client-related issues and build strong relationships with clients
  • Leadership and Team Development
    • Oversee assigned division of responsibility and be accountable for results
    • Take ownership of the sales floor and sales team to ensure client experience is top priority
    • Motivate staff by promoting and developing a team atmosphere and providing consistent feedback
  • Operational Excellence
    • Take control of day-to-day operations in the absence of the Store Manager, including personnel, payroll management, and communication with corporate partners
    • Safeguard the assets of the store and maintain Lilly Pulitzer's visual and operational standards

Requirements

  • A four-year college degree is preferred, but not required
  • 3-5 years of experience in the fashion or luxury retail industry, preferably in a supervisory role
  • Proficient in achieving and exceeding sales goals and developing relationships with clients and colleagues
  • Excellent written and verbal communication skills, problem-solving, and decision-making skills
  • High level of ownership and responsibility, and proficiency in Microsoft and Apple technology

A Little More to Know

  • This position is classified as a full-time, hourly, non-exempt position, with a 40-hour workweek
  • This position is eligible for overtime and standard company benefits
  • This position requires flexible working hours, including nights, weekends, and holidays, and adherence to the Company Retail Holiday time off policy
  • This position requires collaboration with other individuals in alignment with our Core Values and Core Leadership Qualities


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