Deposit Operations Team Lead
3 weeks ago
**The Symicor Group:** A boutique talent acquisition firm providing banking and accounting talent to clients nationwide. Our unique value proposition centers around delivering exceptional results through our deep understanding of the industry.
We know what it takes to find top banking and accounting talent. Whether you're a candidate seeking a new opportunity or a bank president looking to fill a critical position, we're here to deliver premium results.
**Job Overview:** We're seeking an experienced Banking Operations Manager to join our team in Milwaukee, WI. This role will oversee the check and deposit account processing function, ensuring frontline staff have the tools to provide exceptional customer service while adhering to regulations and procedures.
The successful candidate will be responsible for managing the official check, currency vault, Internet/Mobile Banking, and ATM Card processing. They will also act as a key contact for large balance deposit account customers and be responsible for deposit account research and adjustment activities.
**Responsibilities:**
- Oversee the check and deposit account processing function, including check payments, deposited items, ACH, overdrafts, and return items.
- Manage the Bank's customer Masterfile records and data processing for deposit transactions.
- Oversee the official check, currency vault, Internet/Mobile Banking, and ATM Card processing.
- Act as a key contact for large balance deposit account customers.
- Be responsible for deposit account research and adjustment activities.
- Responsible for Retail Operations branch office teams, including coaching, mentoring, employee development, and training.
- Work closely with other functional areas to ensure efficient and timely management of customer deposit accounts.
- Resolve customer issues related to deposit exceptions or errors.
**What We Offer:**
A competitive salary of up to $80,000 and an excellent benefits package. This is a unique opportunity to join a dynamic team and shape the future of banking operations.
**Requirements:**
- Bachelor's Degree in Business or Management related field.
- Four or more years of bank operations, treasury, and payment experience in a community bank setting.
- Prior supervisory experience.
- Direct experience with a wide range of deposit-related banking products and services.
- Proven experience systematically improving processes and reducing costs.
- Strong written and verbal communication skills.
**The Next Step:** Email your current resume along with the position you are considering to resumes@symicorgroup.com. We look forward to hearing from you.
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