Customer Service Representative

22 hours ago


Denton, Texas, United States University of North Texas System Full time
About the Role

We are seeking a highly organized and detail-oriented Customer Service Assistant to join our Registrar's Office team at the University of North Texas System. As a key member of our customer service team, you will provide exceptional support to students, faculty, and staff, ensuring seamless interactions and resolving issues efficiently.

Key Responsibilities
  • Process transcripts requests, meningitis vaccine requirements, and other transactions at the customer service counter.
  • Scan and link documents to Perceptive Content (imaging system) workflow for student record maintenance.
  • Complete special assignments, tasks, and projects as directed by the Registrar's Office.
Requirements
  • Intermediate level understanding of Microsoft Office, especially Excel.
  • High School Diploma required or GED.
  • Customer service experience and strong analytical skills.
  • Ability to learn specific software.
What We Offer

As a valued member of our team, you will enjoy a competitive salary, opportunities for professional growth, and a dynamic work environment that values diversity, equity, and inclusion.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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