Field Service Technician Specialist II

7 days ago


Waukesha, Wisconsin, United States Canon Solutions America, Inc. Full time
About the Role

We are seeking a dedicated Field Service Technician Specialist II to join our team. This is an excellent opportunity for individuals who enjoy technical problem-solving and are eager to learn about Canon-supported products.

As a Field Service Technician Specialist II, you will be responsible for diagnosing and repairing designated equipment, maintaining working knowledge of multiple product groups, and providing efficient and responsive maintenance services to our valued customers.

Your Impact
  • You will be instrumental in ensuring that our customers receive high-quality technical support and services, contributing to their satisfaction and loyalty.
  • By working with our experienced technicians, you will have opportunities to learn from them and develop your skills in a fast-paced and dynamic environment.

In this role, you will also be required to travel to customer sites, work independently, and maintain accurate records of your activities.

About You
  • We are looking for candidates with a high school diploma or equivalent experience, as well as 1-2 years of related experience in a field service or technical support role.
  • A basic understanding of internet environments and the ability to complete introductory training programs are also essential for success in this position.
  • Candidates must also be willing to travel, have a valid driver's license, and meet other requirements specified by the company.
Compensation and Benefits

The estimated salary range for this position is $55,000 - $65,000 per year, depending on experience and qualifications.

Additionally, we offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) savings plan and educational assistance.



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