Strategic Planning Leader

1 day ago


New York, New York, United States BNY Full time
Director, Strategic Planning

Become a key player in shaping the future of BNY's Client Services team as a Director, Strategic Planning. With a strong track record of process improvement and operational excellence, you will drive business growth and client satisfaction.

About Us:

  • We are a leading global financial services company at the center of the world's financial system.
  • We touch nearly 20% of the world's investible assets.
  • Our culture empowers employees to grow and succeed.

What We Offer:

  • A competitive compensation package with a base salary between $147,000 and $240,000 per year.
  • An inclusive workplace with recognition for our achievements, including America's Most Innovative Companies, Fortune 2024.
  • The opportunity to work with a diverse range of talented individuals.

Your Role:

  • You will partner with the Client Service Practice Lead to define the vision, roadmap, and standards of the enterprise client service strategy.
  • You will identify and implement metrics that measure how BNY drives better client outcomes.
  • You will help develop client service initiatives to transform BNY's client impact.

Required Skills:

  • Deep knowledge of BNY's products and operations.
  • Highly collaborative individual who can influence internal partners.
  • Ability to balance attention to detail with tight deadlines.
  • Intellectual curiosity and desire to continuously improve.
  • Strong communication and presentation skills.

Qualifications:

  • Minimum 10-12 years' experience.
  • Bachelor's degree in business or a related discipline, or equivalent work experience.


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