Credit and Accounts Receivable Specialist

1 week ago


Redwood City, California, United States Omni Inclusive Full time
Key Responsibilities

As a Credit and Collections Representative at Omni Inclusive, you will be responsible for ensuring timely customer collections and maintaining strong relationships with clients. Your primary goal will be to improve Day Sales Outstanding (DSO) to meet company goals, while also ensuring all past due accounts are contacted and payment terms are enforced.

Key Performance Indicators
  • Improve DSO to current company monthly/yearly goal
  • Ensure all past due accounts have been contacted and payment terms are enforced
  • Work with customers to schedule payment arrangements on upcoming and past due invoices
  • Convert accounts to ACH/Checks from credit card payments and promote electronic invoicing
  • Update account information to ensure contact and other required information is current
  • Resolve any invoice discrepancies in a timely manner to ensure payment is received appropriately
  • Communicate with field personnel to discuss problem accounts/situations to meet a common goal
Requirements

To succeed in this role, you will need to possess excellent communication and negotiation skills, as well as the ability to work independently and as part of a team. You will also need to be highly organized and able to prioritize tasks effectively.



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