Information Services Representative
3 days ago
We are seeking a highly skilled and customer-focused Information & Guest Services Representative to join our team at Hackensack Meridian Health. As a key member of our team, you will be responsible for providing exceptional service to our guests, responding to their inquiries, and ensuring a positive experience throughout their visit.
Key Responsibilities- Welcoming guests and providing directions to Medical Center services
- Responding to requests for visitor passes and maintaining accurate records
- Providing information about Medical Center services and policies
- Maintaining a professional image and environment in lobby areas
- Assisting with special events and conferences
- Answering telephone calls and taking accurate messages
- Enforcing Access Control policies and procedures
- Resolving operational challenges and guest complaints
- Performing other duties as assigned by supervisors and/or operations manager
- High School diploma or equivalent required
- Typing ability required
- One to two years of working experience preferred
- Computer training preferred
- Bi-lingual preferred
Hackensack Meridian Health is a leading healthcare organization committed to delivering exceptional patient care and service. We are dedicated to creating a positive and supportive work environment that fosters growth and development for our employees.
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Information & Guest Services Representative
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Hackensack, New Jersey, United States Hackensack Meridian Health Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Information & Guest Services Representative to join our team at Hackensack Meridian Health. As a key member of our team, you will be responsible for providing exceptional service to our patients, visitors, and staff, ensuring a positive and welcoming experience for all.Key...
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Information & Guest Services Representative
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Hackensack, New Jersey, United States Hackensack Meridian Health Full timeAbout the RoleWe are seeking a highly skilled and compassionate Information & Guest Services Representative to join our team at Hackensack Meridian Health. As a key member of our patient experience team, you will play a vital role in ensuring that our patients and their families receive exceptional care and support during their stay with us.Key...
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Hackensack, New Jersey, United States Hackensack Meridian Health Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Information and Guest Services Representative to join our team at Hackensack Meridian Health. As a key member of our team, you will be responsible for providing exceptional service to our patients, visitors, and staff, ensuring a positive and welcoming experience for all.Key...
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