Senior Manager Compliance Programs, Quality Assurance Leader

3 weeks ago


Deerfield, Illinois, United States Discover Full time
Job Description

We are seeking a highly skilled Senior Manager Compliance Programs, Quality Assurance to join our team at Discover. This role will be responsible for the development and execution of Quality Assurance activities for Issues Management within the Governance, Risk and Compliance (GRC) department.

Key Responsibilities
  • Manage a team of quality reviewers to ensure adherence to applicable Company Policy and Standards.
  • Develop and maintain reporting and share results with key stakeholders across the Issue Management program.
  • Lead and manage cross-functional work groups and workstreams from multiple first-line and second-line business units.
  • Provide support, coaching, and counsel to the team.
  • Manage the development of team members by authoring and assigning goals, conducting periodic coaching and feedback reviews, and administering annual performance evaluations.
Requirements
  • Bachelor's Degree in Business Administration or Management, Security and Intelligence, Law, Information Technology, Analytics, Finance or related field.
  • 8+ years of understanding Compliance Management System and ability to implement and manage a compliance risk management program.
  • Ability to operate office equipment such as computer, telephone, printer, and calculator.
  • Ability to communicate verbally and in written form.
  • Travel up to 25% of the time.
Preferred Qualifications
  • Masters Degree in Business Administration or Management, Law or Finance preferred.
  • 1+ years of Compliance, law, risk, operations, or related experience.
  • 1+ years of relevant experience in the financial services industry.
  • 8+ Years of experience preferred in the following areas:
    • Models, champions, and reinforces a risk culture of compliance and transparency.
    • Applies general understanding of risk identification and assessment processes, tools and techniques to provide oversight and challenge to risk measurement activities.
    • Demonstrates knowledge and understanding of compliance laws and regulations.
    • Demonstrates knowledge of the Compliance Management System components related to policies and procedures, governance and reporting processes, and evaluation of and/or challenges processes, new/existing products or services, regulatory changes, customer communications, and/or technologies to ensure Compliance risks are identified and mitigated.
What We Offer
  • Paid Parental Leave
  • Paid Time Off
  • 401(k) Plan
  • Medical, Dental, Vision, & Health Savings Account
  • STD, Life, LTD and AD&D
  • Recognition Program
  • Education Assistance
  • Commuter Benefits
  • Family Support Programs
  • Employee Stock Purchase Plan

Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status.



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