Customer Service Barista

6 days ago


Grand Rapids, Michigan, United States Amway Grand Plaza Hotel Full time

We are seeking a highly motivated and customer-focused Barista to join our team at the Amway Grand Plaza Hotel. As a key member of our hospitality staff, you will play a vital role in delivering exceptional customer experiences that exceed our guests' expectations.

Job Summary

The Customer Service Barista will be responsible for creating an inviting atmosphere in our hotel's Starbucks cafe, providing prompt and courteous service to customers, and ensuring that all beverages and food products meet our high quality standards.

Key Responsibilities
  • Provide legendary customer service by acting with a customer comes first attitude and connecting with customers to discover and respond to their needs.
  • Maintain a clean and organized workspace to ensure efficient operations and excellent customer experience.
  • Operate point-of-sale systems and process transactions accurately and efficiently.
  • Prepare and serve high-quality beverages and food products according to Starbucks recipes and presentation standards.
Requirements
  • Able to learn quickly and understand and carry out oral and written instructions.
  • Strong interpersonal skills with the ability to work effectively as part of a team.
  • Ability to maintain regular and consistent attendance and punctuality.
What We Offer
  • Competitive estimated salary: $12.50 - $15.00 per hour (dependent on location and experience).
  • Opportunities for professional growth and development within a dynamic and supportive team environment.
  • A comprehensive benefits package including health insurance, paid time off, and employee meal discounts.


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