Customer Service Representative

4 weeks ago


Pittsburgh, Pennsylvania, United States Chick-fil-A at Fox Chapel Full time
Job Overview

Chick-fil-A at Fox Chapel is seeking a motivated and customer-focused individual to join our team as a Lunch Front of House Team Member. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.

Key Responsibilities
  • Provide warm and welcoming service to guests, ensuring a positive experience from start to finish.
  • Operate the register and iPads at the drive-thru, accurately processing orders and handling customer transactions.
  • Assist with stocking and cleaning as needed, maintaining a clean and organized workspace.
  • Develop knowledge of the brand and menu items, providing recommendations and answering guest questions.
  • Work collaboratively with team members to achieve goals and objectives, demonstrating a positive and adaptable attitude.
Requirements
  • Must be 16+ years old.
  • Ability to lift up to 40 pounds and stand for up to 8 hours.
  • Comfortable using a cash register and operating technology.
  • Strong communication and interpersonal skills, with a positive attitude and strong work ethic.
Benefits
  • Access to scholarship up to $2,500 per year.
  • Up to 40 hours PTO (full-time availability).
  • Sundays off.
  • Flexible hours.
  • Employee meals.
  • Opportunities for advancement and leadership skill development.


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