Patient Advocate

7 days ago


Syracuse, New York, United States SUNY Upstate Medical University Full time
Job Summary:
We are seeking a highly skilled Patient Advocate to join our team as a Multi Visit Program Coordinator. The successful candidate will play a critical role in identifying patients who require multiple visits and developing strategies to reduce unnecessary hospital utilization.

As a Patient Advocate, you will work closely with the Emergency Department, Inpatient Services, and community-based partners to identify patterns of utilization and develop alternative resources to meet the needs of at-risk patients and families. You will provide comprehensive psycho-social assessments, management, and support to patients and families, addressing social determinants of health and complex issues. Your excellent communication skills and knowledge of available community resources will enable you to effectively counsel, intervene, and refer patients to appropriate services. You will also participate in departmental meetings, education, and quality improvement activities to ensure the highest level of care for our patients.

Key Responsibilities:
  • Identify patients who require multiple visits and develop strategies to reduce unnecessary hospital utilization.
  • Work closely with the Emergency Department, Inpatient Services, and community-based partners to identify patterns of utilization and develop alternative resources.
  • Provide comprehensive psycho-social assessments, management, and support to patients and families.
  • Counsel, intervene, and refer patients to appropriate services.

Requirements:
  • MSW from a Social Work program accredited by the Council on Social Work (CSWE).
  • M.S.W., L.M.S.W., L.C.S.W. or eligible, 3 years relevant post-master's experience required.

Salary: $85,000 - $110,000 per annum, depending on qualifications and experience. Location: SUNY Upstate Medical University. Occasional on-call/holiday coverage on rotation. Based on operational needs.

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