Route Service Manager

6 days ago


Aurora, Colorado, United States UniFirst Full time
Job Description

UniFirst is seeking a seasoned professional to fill the role of Route Service Manager. As a key member of our team, you will be responsible for recruiting and leading a team of Route Service Supervisors and Representatives who deliver top-notch service to our customers.

The ideal candidate will have a proven track record of driving customer satisfaction, account growth, and profitability. They will possess excellent communication skills, both written and verbal, and be able to effectively train and coach their team members.

We offer a comprehensive benefits package, including 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, and Employee Referral Bonuses.

About UniFirst

As an international leader in the garment services industry, UniFirst employs over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We are committed to providing a unique family culture that fosters growth, development, and career advancement opportunities.

In this role, you will have the opportunity to work closely with our location management team to provide exceptional customer service and product programs. You will also be responsible for negotiating customer contract renewals and overseeing the recruitment, training, and development of your team.

Requirements
  • A high school diploma or GED – bachelor's degree preferred
  • Prior customer service experience
  • Ability to problem solve and handle customer service situations
  • Strong computer proficiency (MS Office)
  • Excellent verbal and written communication skills
  • 21 years of age
  • Valid non-commercial driver's license in the state of residence
  • Must meet pre-employment DOT physical requirements
Compensation

The estimated salary for this position is between $58,000 and $65,000 per year, depending on qualifications and experience.


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