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UX Content Strategist

4 weeks ago

Philadelphia, Pennsylvania, United States Comcast Full time
Job Summary

Comcast is at the forefront of change, driving innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in various innovative and fascinating businesses, creating career opportunities across a wide range of locations and disciplines. We are looking for a talented UX Writer to join our Digital Experience Design team (DXD), where we craft omnichannel digital services and applications that deliver results for our business partners.

Key Responsibilities

  • Collaborate with UX designers on all requests from conception to delivery, ensuring seamless communication and effective content creation.
  • Partner with key stakeholder groups, including marketing, sales, brand, business units, and product owners, to drive content strategy and consistency.
  • Approach all work with a content strategy lens, assessing business and customer needs, and pushing back on requests as needed to ensure the best possible outcome.
  • Constantly push for overall consistency of written copy across all projects, ensuring a cohesive and engaging user experience.
  • Ensure all content is inclusive, accessible, and meets technical delivery specs and appropriate format for distribution.
  • Become an expert in the fundamentals of digital copywriting, staying up-to-date with industry trends and best practices.
  • Exercise independent judgment and discretion in matters of significance, making decisions that align with Comcast's values and goals.
  • Regularly attend team meetings, contribute to discussions, and participate in training and development opportunities to enhance skills and knowledge.

Requirements

  • Bachelor's Degree in a related field, such as Communications, English, or Journalism.
  • 2-5 years of experience in UX writing, content strategy, or a related field.
  • Strong understanding of UX principles, digital solutions, and customer experience.
  • Excellent writing, editing, and communication skills, with the ability to adapt to different tone and style guidelines.
  • Ability to work collaboratively with cross-functional teams, including designers, product managers, and engineers.
  • Strong analytical and problem-solving skills, with the ability to analyze complex information and make informed decisions.

What We Offer

Comcast is an equal opportunity employer, committed to diversity and inclusion. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and creative individual who is passionate about UX writing and content strategy, we encourage you to apply for this exciting opportunity.