Senior Care Scheduling Professional
7 days ago
As a Senior Care Scheduling Professional with Visiting Angels of Jenkintown, you will play a vital role in creating and implementing personalized care schedules for our senior clients. Our dedicated team of Angel caregivers provides meaningful assistance to seniors in their own homes, and as a key member of our team, you will be responsible for assigning the most suitable caregivers and monitoring their success.
This rewarding career opportunity offers a competitive salary, estimated at $60,000 - $80,000 per year, based on experience and location in Jenkintown, PA. You will have the chance to work with a talented team, utilize your problem-solving skills, and make a positive impact on the lives of our clients and their families.
The ideal candidate will possess excellent communication skills, be detail-oriented, and have the ability to multitask in a fast-paced environment. You should also be proficient in Microsoft Office applications and scheduling systems, with a strong commitment to client service excellence. If you are a motivated and empathetic individual who is passionate about delivering exceptional care, we encourage you to apply for this exciting opportunity.
Key responsibilities of the Senior Care Scheduling Professional include:
- Participating in initial and ongoing client and caregiver meetings
- Staffing cases matched by clients' needs, caregivers' skills, experience, availability, and personality
- Scheduling, participating, and documenting home visits, collecting client feedback on caregiver performance of duties. Addressing problems, as required
- Collaborating with the Wellness Team Supervisor to review Plan of Care in accordance with client needs and wishes; supporting facilitation of updates as warranted
- Evaluating client and employee satisfaction to effectively resolve complaints and incidents
- Recognizing and rewarding good job performance and promoting caregiver recognition
- Escalating disciplinary action to Manager
- Maintaining positive relationships with clients and referral sources
- Performing on-call evening and weekend duties, as directed
We offer a comprehensive benefits package, including PTO, healthcare benefits, an lucrative bonus structure (paid out quarterly), and on-call pay. If you are a driven and compassionate professional seeking a challenging and rewarding career opportunity, we invite you to explore this position further.
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