Shuttle Driver at BWI Airport

15 hours ago


Wilmington, North Carolina, United States Reimagined Parking Full time
Job Summary

We are seeking a reliable and customer-focused Shuttle Driver to join our team at Reimagined Parking. As a Shuttle Driver, you will be responsible for safely transporting guests using a 60-foot articulated bus, while delivering exceptional service that exceeds our customer's expectations.

Key Responsibilities
  • Meet and greet all guests upon arrival, providing assistance with loading and unloading luggage as required.
  • Perform daily inspections on assigned equipment, reporting safety issues immediately to the Operations Manager or Shift Lead.
  • Transport passengers via a fixed route with scheduled pick-up and drop-off locations.
  • Maintain a clean, orderly, and safe Shuttle at all times.
  • Report any accidents, incidents, or safety concerns to the Operations Manager or Shift Lead.
  • Provide excellent customer service, responding to guest inquiries in a courteous manner and giving directions as needed.
  • Be aware of potential passengers and approach guests seeking assistance.
  • Record the number of passengers and complete daily/shift reporting as required.
  • Communicate professionally with guests, clients, and teammates.
  • Occasionally lift and carry customer luggage or personal items, up to 50 lbs.
Requirements
  • At least 18 years of age.
  • Commercial Driver's License (CDL) with passenger endorsement.
  • Previous commercial driving experience, preferred.
  • Excellent customer service and communication skills.
  • Ability to verbally communicate with guests.
  • Operate commercial vehicles requiring normal coordination.
Benefits
  • Comprehensive Medical, Dental, and Vision Plans.
  • Life and Disability Insurance.
  • 401K Plan with Generous Employer Match and Immediate Vesting.
  • Generous Paid Time Off (PTO).


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