Homecare Coordinator

4 weeks ago

Manchester, New Hampshire, United States Allpro Homecare Full time

Allpro Homecare is seeking a dedicated Homecare Coordinator to join our team. As a Homecare Coordinator, you will play a vital role in ensuring the highest level of care for our veteran clients.

This is a dual role that involves:

  • Recruiting, hiring, and onboarding of caregivers
  • Maintaining client schedules

Responsibilities:

  • Responsible for accepting new veteran referrals and accurately entering client demographics, service authorization, and service needs into designated scheduling software.
  • Initiate contact with new clients within 24 hours of referral and staff within one week.
  • Responsible for daily staffing and scheduling caregivers to maximize client authorized hours of service to meet agency KPI metrics.
  • Maintain timely communication with Director, other Coordinators, and clients regarding any changes in condition, critical incidents, schedule adjustments.
  • Determine client services required as outlined in service agreement, urgent requests, and care plans.
  • Recruit, interview, and complete onboarding process of new caregivers to meet staffing needs for assigned caseload. May be asked to attend local job fairs and participate in local recruitment activities.

Requirements:

  • HS Diploma or GED Required
  • VA Homecare Scheduling and Recruiting experience required
  • Experience in Axiscare or other scheduling software systems preferred
  • Strong attention to detail and accuracy, excellent organizational skills with ability to prioritize, coordinate, and simultaneously maintain multiple projects with high level of quality and productivity
  • Excellent communication skills, both verbal and written
  • Ability to communicate at all levels of organization and work well within a team environment in support of company objectives.
  • Proficient computer skills required including but not limited to MS Office, MS Excel, and MS Word
  • Ability to deal with new tasks without the benefit of written procedures
  • Approachable, flexible, and adaptable to change
  • Compassionate, Caring, Self-Starter, and a Team Player

Benefits of working for Allpro:

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k)
  • Paid Time off
  • Sick time

#INDHP

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