Fleet Operations Manager

4 days ago

Waterloo, Iowa, United States Warren Transport, Inc. Full time
Fleet Manager Job Description

At Warren Transport, Inc., we are seeking a highly skilled and experienced Fleet Manager to join our team. As a key member of our operations department, the Fleet Manager will be responsible for overseeing the daily activities of our fleet of drivers, ensuring safe and efficient transportation of goods across the country.

Key Responsibilities:

• Coach and manage a fleet of drivers to ensure safe driving practices, on-time delivery performance, and fleet profitability.
• Develop relationships with drivers to improve performance and encourage retention.
• Monitor and analyze key performance indicators, including on-time pickup/delivery percentages, out-of-service percentages, miles per month per truck, operator turnover percentages, and revenue per truck per week.
• Interact with contractors, Warren employees, and vendors via face-to-face, phone, email, or instant messaging communication.
• Sell load opportunities to operators and assume ownership for each load from dispatch to delivery.
• Dispatch complete and accurate load information at all times and communicate customer expectations to operators.
• Coordinate with Load Planning personnel to obtain loads that meet driver and customer needs.
• Satisfy all border crossing, port loading, or other unique requirements.
• Manage the personal, training, and service needs of an assigned fleet of operators.
• Coordinate operator's service-related needs to monitor service issues and proactively minimize and resolve problems.
• Manage DOT-related issues by coordinating compliance with log hours and other safety-related matters.
• Demonstrate and advocate Warren's Safety First Culture.
• Recommend and implement appropriate plans for improvement where necessary.
• Communicate fleet needs with internal partners, such as Load Planner, and advocate for drivers when needs are not met.
• Notify CSR and planners if assistance is necessary to help resolve issues.
• Communicate with internal partners when there are changes to a load.
• Coordinate Y-splits with Load Planner.
• Meet or exceed CPM, RWT, net settlements, and driver turnover percentage goals.

Requirements:

• Four-year college degree from an accredited institution or equivalent work experience preferred.
• Excellent communication skills, verbal and written.
• Strong problem-solving and critical thinking skills.
• Ability to negotiate.
• Motivated to achieve both company and personal goals.
• Proficient computer and internet skills (Microsoft Office products, Word, and Excel).
• Able to build rapport quickly.

Working Conditions:

This job operates in a professional office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary.

Warren Transport, Inc. is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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