Customer Support Specialist
1 day ago
We are seeking a highly skilled Customer Support Analyst to join our team at Keen360, Inc. As a key member of our Sales Operations support team, you will be responsible for triaging and resolving issues impacting Pharmaceutical Sales Representatives and their organizations.
Key Responsibilities:
- Handle customer requests in a professional and timely manner, providing ongoing feedback to the requestor on the status of their request.
- Document approaches as Standard Operating Procedures to ensure consistency and efficiency.
- Collaborate with cross-functional teams to understand and translate business issues into actionable solutions.
- Provide value-added customer service, resolving issues in a professional and timely manner.
- Identify gaps in business processes and recommend solutions to improve team efficiency.
Requirements:
- Bachelor's Degree (or equivalent experience) in a related field.
- 3+ years of industry experience in healthcare, medical device, or pharmaceutical related to market, analytics, field sales, or sales support.
- Knowledge of syndicated data sources, such as iQVIA, and the sales process.
- Proven track record of providing value-added customer service.
- Excellent communication, presentation, and organizational skills.
- Ability to multitask, work in a fast-paced environment, and adhere to deliverables and timelines.
What We Offer:
Keen360, Inc. is a Management Consulting firm that specializes in advising organizations to design Business strategies, develop operational efficiencies, and deliver innovative solutions to achieve measurable results. Our projects range from pure design and development topics to more transverse transformation involving multiple business lines or regions.
-
Customer Support Specialist
4 hours ago
Hopewell Township, United States Keen360, Inc. Full timeJob Title: Customer Support AnalystWe are seeking a highly skilled Customer Support Analyst to join our team at Keen360, Inc. This role will be responsible for providing exceptional customer service and support to our clients in the pharmaceutical industry.Key Responsibilities:Provide timely and professional support to customers through various channels,...
-
Customer Support Specialist
16 hours ago
Hopewell Township, United States Keen360, Inc. Full timeJob Title: Customer Support AnalystWe are seeking a highly skilled Customer Support Analyst to join our team at Keen360, Inc. This role will be responsible for providing exceptional customer service and support to our clients in the pharmaceutical industry.Key Responsibilities:Provide timely and professional support to customers through various channels,...
-
Customer Support Analyst
2 days ago
Hopewell Township, United States Keen360, Inc. Full timeOur client has engaged us to establish a Sales Operations support team to triage and resolve issues impacting Pharmaceutical Sales Representatives and their organizations. Requests will be initiated through a ticketing system and the Customer Support Analyst will be expected to handle these requests in a professional and timely manner, with ongoing feedback...
-
Support Specialist
2 weeks ago
Hopewell, Virginia, United States Sevita Full timeAbout the RoleWe are seeking a dedicated and compassionate Support Specialist to join our team at Sevita. As a Support Specialist, you will play a vital role in providing high-quality care and support to individuals with intellectual and developmental disabilities.Key ResponsibilitiesAssist individuals with daily living skills, including meal preparation,...
-
Educational Support Specialist
3 weeks ago
Hopewell, United States The LEAD Center Full timeExciting Opportunity in Educational SupportAre you dedicated to enhancing the educational experiences of students with special needs? We are looking for three committed educational support specialists to contribute to our vibrant educational environment.What We Provide:Extensive training and ongoing assistancePaths for personal and professional...
-
Customer Support Coordinator
1 day ago
Cranberry Township, United States Johnson Controls International Full timeJob DescriptionBe part of the future!We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference.What we...
-
Customer Support Coordinator
2 days ago
Cranberry Township, United States Johnson Controls International Full timeBe part of the future!We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference.What we offer:• ...
-
Customer Support Coordinator
2 days ago
Cranberry Township, United States Johnson Controls International Full timeBe part of the future!We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference.What we offer:• ...
-
Family Services Specialist I/II
4 months ago
Hopewell Township, United States Commonwealth of Virginia Full timeHiring Range: $39,807.51 to Commensurate with experience Full Time or Part Time: Full Time Hopewell DSS is a progressive-minded agency which encourages innovation and creativity toward achieving our mission of “People helping people triumph over poverty, abuse and neglect to shape strong futures for themselves, their families and communities.”...
-
IT Support Specialist
3 weeks ago
Neptune Township, United States The Princeton Group Full timePosition OverviewThe Princeton Group is seeking a dedicated Desktop Support Specialist to enhance our IT support framework. In this role, you will leverage your skills in troubleshooting and technical problem-solving to deliver exceptional customer service while enjoying a flexible hybrid work arrangement.Why Consider This Opportunity?Flexible Hybrid Work...
-
IT Support Specialist
4 weeks ago
Neptune Township, United States The Princeton Group Full timeJob OverviewAs a vital member of The Princeton Group, the Desktop Support Specialist will be instrumental in enhancing the IT support framework. This role offers the opportunity to demonstrate your skills in troubleshooting, technical resolution, and exceptional customer service, all within a flexible hybrid work setting.Why Consider This...
-
IT Support Specialist
3 weeks ago
Neptune Township, United States The Princeton Group Full timeJob OverviewAs a key member of The Princeton Group, the Desktop Support Specialist will be instrumental in enhancing the IT support framework. This role offers the opportunity to demonstrate your skills in troubleshooting, technical resolution, and customer interaction while benefiting from a flexible hybrid work model.Why Consider This Opportunity?Flexible...
-
Customer Support Coordinator
2 days ago
Cranberry Township, PA, United States Johnson Controls International Full timeBe part of the future! We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference. What we offer: •...
-
Family Support Services Coordinator
4 weeks ago
Hopewell Township, United States Commonwealth of Virginia Full timeJob Title: Family Support Services CoordinatorCompany: Commonwealth of VirginiaPosition Overview:Salary Range: $39,807.51 to Commensurate with experienceEmployment Type: Full TimeThe Commonwealth of Virginia is an innovative agency dedicated to assisting individuals in overcoming obstacles to achieve better outcomes for themselves, their families, and their...
-
Administrative Assistant
3 weeks ago
Hamilton Township, United States Miller Staffing Full time $20 - $25Job DescriptionJob Description- Sales Support Specialist Duties and ResponsibilitiesA Sales Support Specialist assists clients through each step of the sales process, helping them resolve any concerns or questions they may have while processing, tracking and shipping orders efficiently. They also identify and create lists of potential clients while...
-
Client Support Specialist
3 weeks ago
Branchburg Township, United States Schutz Container Systems, Inc. Full timeJob OverviewSchuetz Container Systems is a prominent global packaging firm currently in search of a Client Support Specialist. This role is pivotal in assisting the Sales team with contract management, pricing strategies, report generation, and ensuring seamless transactional processes for our clientele.Key Responsibilities:Manage customer access to the web...
-
Customer Support Engineer Tier1
2 months ago
Shelby Township, United States KUKA Full timeSummaryProvides technical support to Tier1 customers and system integrators in all areas of KUKA’s product and service portfolio from pre-sales to after-sales phase. Supports the Sales team by consulting customers about KUKA’s products and engineered solutions and supports the implementation of applications. Assesses robot applications, tests,...
-
Customer Support Engineer Tier1
2 months ago
Shelby Township, United States KUKA Full timeSummaryProvides technical support to Tier1 customers and system integrators in all areas of KUKA’s product and service portfolio from pre-sales to after-sales phase. Supports the Sales team by consulting customers about KUKA’s products and engineered solutions and supports the implementation of applications. Assesses robot applications, tests,...
-
Senior Manager
1 week ago
Hopewell Township, United States Ampcus Incorporated Full timeJob Title: Senior Manager - Technology Transfer SpecialistAmpcus Incorporated is a leading provider of technology and business consulting services. We are seeking a highly motivated and experienced professional to join our team as a Senior Manager - Technology Transfer Specialist.Job Summary:The successful candidate will be responsible for leading the...
-
Hopewell, United States Eclipse Solutions Full timeUnlock Your Potential as a Retail SpecialistEclipse Solutions is seeking a motivated and enthusiastic individual to join our team as a retail specialist. As a retail specialist, you will have the opportunity to learn and grow with our company, developing valuable skills and knowledge in sales, customer service, and retail management.Key...