EDI Technical Lead

4 weeks ago

Scottsdale, Arizona, United States OpenText Full time
Job Summary

As a key member of the OpenText team, the EDI Technical Lead will be responsible for developing and maintaining the technical architecture that enables seamless electronic data exchange between the organization and its external partners. This role involves designing EDI solutions, overseeing their implementation, ensuring compliance with industry standards, and optimizing data exchange processes.

Key Responsibilities

Lead EDI legacy system map migration to new EDI platform
Develop and support ANSI X12 EDI transactions
Continuously monitor ticket queue and optimize processes for efficiency
Manage ticket assignments in the queue to achieve maximum productivity for the team
Create and maintain technical documentation related to EDI maps, configurations, and integration
Implement security measures to protect sensitive data transmitted through EDI channels
Coordinate weekly mapping technical meetings and provide mapping assistance within the team
Lead or participate in EDI-related projects, including system upgrades, migrations, and new implementations
Ensure projects are delivered on time and within budget
Coordinate testing efforts to ensure the accuracy and reliability of EDI transactions
Develop technical specifications, development approaches, and time requirements for average to large-size projects
Articulate problems and solutions to both internal and external customers
Develop cost/time estimates and value-add impact for assigned projects
Compare the present state of the business with a conceptual and desired future state and provide gap analysis; recommend process improvements
Provide leadership with pros/cons for moving forward with potential development projects
Interact with CSMs, sales executives, and senior stakeholders across the enterprise
Review and respond to any JIRA tickets and contribute to IT project governance reviews
Work independently with minimal supervision
Provide training and support to internal users on EDI processes, maps, tools, and best practices
Responsible for building a high-performance mapping team
Reboot Contivo repository systems when they go down
Develop excellent customer service to meet the needs and expectations of both internal and external customers
Conduct end-to-end testing on applications and technology to ensure that business, technical, and functional requirements are being met, including the development of test cases, test scripts, and UAT protocols

Requirements

This role requires a deep understanding of EDI standards, mapping, protocols, and IT systems. The successful candidate should be able to communicate effectively with both technical and non-technical stakeholders. Strong mapping and business system analysis skills are essential for this position.

About OpenText

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. Our commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

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