Front Desk Representative

3 hours ago


Grapevine, Texas, United States Texas Western Hospitality Group Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Hilton Garden Inn DFW North Grapevine. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling reservations and check-ins, and ensuring a seamless experience for our guests.

Key Responsibilities
  • Register guests into the hotel in a prompt and courteous manner, using up-selling techniques to maximize room rates
  • Handle confidential information, including guest records, with a high degree of integrity
  • Answer and route calls as appropriate, taking guest messages with accuracy
  • Assist with sales and marketing efforts as directed by the General Manager
  • Offer and properly handle requests for wake-up calls
  • Record pertinent guest information in the pass on log
  • Replenish continental breakfast as needed and keep the area clean
  • Ensure common area/lobby is clean
  • Perform laundry functions as directed
  • Check guests in and out of the hotel, processing customer payments according to established policies and procedures
  • Answer phone in a prompt, efficient, and friendly manner
Requirements
  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Ability to work in a fast-paced environment and multitask
  • Excellent communication and problem-solving skills
  • Ability to maintain confidentiality and handle sensitive information
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.



  • Grapevine, Texas, United States Homewood Suites Grapevine Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Homewood Suites Grapevine. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key Responsibilities:Guest Service: Provide attentive, courteous, and efficient service to all...


  • Grapevine, Texas, United States Homewood Suites Grapevine Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Homewood Suites Grapevine. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesProvide attentive and courteous service to guests during...


  • Grapevine, Texas, United States Hampton Inn Grapevine Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Hampton Inn Grapevine. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a smooth and efficient check-in and check-out process, and maintaining a clean and organized front desk...


  • Grapevine, Texas, United States Hampton Inn Grapevine Full time

    {"h3": "Front Desk Role Overview"} The Front Desk role at Hampton Inn Grapevine is a dynamic position that requires a strong commitment to delivering exceptional customer service. As a key member of our team, you will be responsible for ensuring a smooth and efficient check-in process for our guests, while also providing accurate information about the hotel...


  • Grapevine, Texas, United States Bright Health Full time

    {"title": "Front Desk Medical Receptionist", "description": "At Bright Health, we are committed to making healthcare right. Together. We are a value-driven healthcare company dedicated to providing personalized care to aging and underserved populations.We are seeking a professional, responsible, and patient-focused Front Desk Medical Receptionist to join our...


  • Grapevine, Texas, United States Bright Health Full time

    At Bright Health, we're committed to making healthcare right. Together. Our mission is to provide personalized care to aging and underserved populations by aligning stakeholders across the healthcare ecosystem.We're seeking a professional, responsible, and patient-focused Front Desk Medical Receptionist to join our team. As the first point of contact in the...


  • Grapevine, Texas, United States Bright Health Full time

    About UsBright Health is a value-driven healthcare company committed to providing personalized care to aging and underserved populations.Our MissionWe aim to make healthcare right, together. We align stakeholders across the healthcare ecosystem to improve consumer experience, optimize clinical outcomes, and reduce total cost of care.Our ValuesWe live by five...


  • Grapevine, Texas, United States Great Wolf Lodge Full time

    Compensation: $0 per hour At Great Wolf Lodge, the Front Office Team Leader plays a pivotal role in creating memorable experiences for families through hands-on engagement in daily front desk and lodge operations. This supervisory position is essential for fulfilling business objectives, guiding the guest services team, and interacting with guests and team...

  • Night Auditor

    1 week ago


    Grapevine, Texas, United States Hampton Inn Grapevine Full time

    Job Summary:The Front Desk role at Hampton Inn Grapevine is responsible for providing exceptional customer service to all guests. This position requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.Key Responsibilities:Welcome and check-in guests, ensuring a smooth and efficient processHandle...

  • Night Auditor

    6 days ago


    Grapevine, Texas, United States Aimbridge Hospitality Full time

    Job SummaryThe Night Auditor is a critical role in ensuring the smooth operation of our hotel's front desk and accounting functions. As a Night Auditor, you will be responsible for managing the front desk during the overnight shift, handling guest registrations, making reservations, and preparing daily reports. Your attention to detail and organizational...


  • Grapevine, Texas, United States Pat A Peters MD PA Full time

    Job Summary:We are seeking a highly skilled and customer-focused Patient Access Representative to join our team at Pat A Peters MD PA. As a key member of our front office staff, you will be responsible for providing exceptional patient service, ensuring a smooth and efficient check-in process, and maintaining accurate records.Key Responsibilities:Greets...


  • Grapevine, Texas, United States Great Wolf Lodge Full time

    About the Role:The Guest Services Supervisor at Great Wolf Lodge is a critical leadership position that brings joy to families through active involvement in daily front desk and lodge operations. This role is essential in executing on business requirements, supporting the guest services team, and interacting with guests and pack members to enhance their...


  • Grapevine, Texas, United States Pat A Peters MD PA Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Patient Access Representative to join our team at Pat A Peters MD PA. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.Key ResponsibilitiesGreet patients and visitors in a...

  • Night Auditor

    2 days ago


    Grapevine, Texas, United States Aimbridge Hospitality Full time

    Job SummaryThe Night Auditor is a critical role within our hotel operations, responsible for ensuring the accuracy and integrity of our financial records. As a Night Auditor, you will be the first point of contact for guests and associates during the overnight shift, providing exceptional customer service and ensuring a seamless experience for...

  • Night Auditor

    4 days ago


    Grapevine, Texas, United States Aimbridge Hospitality Full time

    Job SummaryThe Night Auditor is a critical role within our hotel operations, responsible for ensuring the accuracy and integrity of our financial records. As a Night Auditor, you will be the primary point of contact for guests and associates during the overnight shift, providing exceptional service and support while maintaining a high level of...

  • Night Auditor

    3 days ago


    Grapevine, Texas, United States Great Wolf Resorts Full time

    Job Title: Night AuditorAt Great Wolf Resorts, we are seeking a highly skilled Night Auditor to join our team. As a Night Auditor, you will be responsible for providing exceptional front desk support and ensuring the accuracy of our front office accounting records.Key Responsibilities:Welcoming guests and providing a positive experienceRegistering guests and...


  • Grapevine, Texas, United States Great Wolf Lodge Full time

    Job Summary:The Guest Services Supervisor is a critical leadership role at Great Wolf Lodge, responsible for executing business requirements, supporting the guest services team, and interacting with guests and pack members to enhance their experience and maximize profitability.Key Responsibilities:Supervise daily front office operations to ensure successful...


  • Grapevine, Texas, United States Atrium Hospitality Full time

    Job Summary:Atrium Hospitality is seeking a highly skilled and experienced Housekeeping Supervisor to join our team. As a key member of our housekeeping department, you will be responsible for ensuring that our guests have an exceptional experience while staying with us.Key Responsibilities:Supervise and coordinate the activities of housekeeping associates...

  • Night Auditor

    1 week ago


    Grapevine, Texas, United States Aimbridge Hospitality Full time

    Job SummaryThe Night Auditor is a critical role in ensuring the smooth operation of our hotel's front desk during the overnight shift. As a Night Auditor, you will be responsible for preparing and disposing of all Night Audit work, including registering guests, making reservations, and preparing daily reports.Key Responsibilities:Register guests and process...


  • Grapevine, Texas, United States Walmart Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Member Frontline Cashier. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a seamless shopping experience, and driving sales growth.Key ResponsibilitiesProvide outstanding customer...