Membership Experience Specialist

6 days ago


Greenwood, Indiana, United States Crunch Fitness Full time
Job Details

This part-time position is available at Crunch Fitness in Greenwood. We are seeking a highly motivated and customer-focused Overnight Member Services Representative to join our team.

About the Role

This role is responsible for providing outstanding member services, including check-in, answering phones, and facilitating special events. The successful candidate will be able to work effectively as part of a team, communicate clearly and professionally, and possess excellent problem-solving skills.

Responsibilities
  • Greet all members and guests with a smile and wish them well as they exit the club
  • Check in all members and guests in accordance with company procedures
  • Facilitate any messages on club software at member check-in
  • Answer phones in a courteous, helpful, and professional manner
  • Communicate special events to members and guests
  • Maintain an atmosphere that makes members feel welcome
  • Facilitate all member requests or forward to a manager
  • Sell retail products
  • Schedule member services: tanning, hydro-massage, etc.
  • Facilitate payment of member services in accordance with company procedures
Requirements
  • Obtain or maintain a valid Child/Infant CPR Certification
  • Experience working with children
  • Certifications as local/state laws require

The estimated salary for this position is $12-$15 per hour, depending on experience.

Equal Opportunities: Fitness Ventures LLC is committed to creating an inclusive and diverse workplace and is an Equal Opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, genetic disorder, disability, protected veteran status, or any other characteristic protected by state, federal, or local law.



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