Senior Manager, Workplace Services

3 weeks ago

Oakland, California, United States Credit Karma Full time
Job Description

At Credit Karma, we're on a mission to champion financial progress for all. As a key member of our Workplace Services organization, you'll play a critical role in managing our global Facilities team in Oakland, CA, and Charlotte, NC. Your focus will be on strategic initiatives across the Real Estate & facilities life cycle, working cross-functionally within the company to drive operational excellence.

Key Responsibilities
  • Drive projects that are ambiguous, ensuring they ultimately achieve the stated strategic objective.
  • Be a trusted partner to the global WPS Senior Leadership team and cross-functional partners while obtaining approvals and influencing key decision-making.
  • Partner with all Real Estate functions and the Sr Director of RE to drive Employee experience initiatives, with a cross-functional focus on Finance, Procurement, Legal, Business Technology, and Global Safety across all levels of the organization.
  • Effectively manage project budgets, ensuring adherence to approved budgets and proactive budget tracking and management.
  • Create and maintain positive relationships across WPS and our cross-functional partner teams to ensure successful implementation of process improvements and initiatives; influencing through your deep understanding of Credit Karma's business and practices.
  • Support the end-to-end lifecycle of Real Estate M&A Integration activities, coordinating with service providers and working cross-functionally with internal teams.
  • Implement strategic scenario planning and analysis to inform and guide critical decision-making.
  • Develop executive-level presentations, providing input and alignment from cross-functional teams.
  • Develop and implement comprehensive communication plans, ensuring that all partners are informed at the optimal times throughout the project.
  • Support change management strategies and plans that improve employee adoption and usage of required changes.
  • Address issues, identify root causes, and implement solutions throughout project life cycles.
  • Provide end-of-month reporting & billing reconciliation for accounting and accrual purposes.
  • Capital planning and management of the annual facilities opex / capex budget.
  • Create and implement policies to ensure the physical safety of all property and assets owned by Credit Karma.
  • Travel domestically and internationally (up to 25% of the time).
Requirements
  • 7+ years of demonstrated ability within the end-to-end Real estate life cycle, Corporate Real Estate or Real Estate consulting experience, M&A integration experience a plus.
  • 10+ years of experience in Corporate Facilities and Operations.
  • Extensive experience in owning the facilities and operation functions in a fast-paced, thriving company.
  • Identify and complete the implementation of process improvements to automate and scale real estate operations.
  • Leverage existing data sources to develop dashboard reporting on key metrics to monitor the financial and operational performance against budget and industry benchmarks.
  • Experience leading internal approval process and managing approval timeline.
  • Experience with Smartsheets or similar project management software.
  • Demonstrated experience of supporting and driving major initiatives across a diverse, geographically dispersed, multicultural environment while encouraging effective relationships.
  • Thorough understanding of applicable federal, state, and local regulations related to environmental health and safety, risk management, and global business continuity.
  • Excellent presentation, verbal, and written communication skills.
  • Ability to operate in a high-impact, fast-paced environment with ambiguity.
  • Ability to think strategically and act in a detailed, hands-on manner.
  • Experience working in a results-driven, solutions-oriented, and fast-paced environment with competing priorities.
  • Understanding of legal climate that may impact site strategy, including local state and regional employment laws.
Benefits
  • Medical and Dental Coverage.
  • Retirement Plan.
  • Commuter Benefits.
  • Wellness perks.
  • Paid Time Off (Vacation, Sick, Child Bonding, Cultural Observance, Birthday).
  • Education Perks.
  • Paid Gift Week in December.

At Credit Karma, we're committed to creating a diverse and inclusive work environment because it's the right thing to do. We believe that such an environment advances long-term professional growth, creates a robust business, and supports our mission of championing financial progress for everyone. We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups.

We've worked hard to build an intensely collaborative and creative environment, a diverse and inclusive employee culture, and the opportunity for professional growth. As part of the Credit Karma team, your voice will be heard, your contributions will matter, and your unique background and experiences will be celebrated.

Credit Karma is proud to be an Equal Employment Opportunity Employer. We welcome all candidates without regard to race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information or other protected characteristic.

We prohibit discrimination of any kind and operate in compliance with applicable fair chance laws.

Credit Karma is also committed to protecting personal data. Please take a look below to review our privacy policies:

  • GDPR Privacy Policy.
  • U.S. Job Applicant Privacy Notice.

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