Hospitality Center Event Assistant

1 week ago


Seville, Ohio, United States ohio farmers insurance Full time

About the Role

The Event Staff, working under direct supervision, is responsible for preparing facilities for events and providing food service at the various hospitality centers of the organization. The role carries out activities that include greeting and seating customers, serving meals, directing customers to and answering questions about the food and beverages offered, setting and clearing tables, room preparation, and resetting event space.

Job Description Overview

  • Greet and seat customers in a timely manner.
  • Serve meals and drinks according to menu items and special requests.
  • DIRECT Customers to meeting rooms or other areas within the facility as needed.
  • Answer customer inquiries regarding menus, pricing, and services.
  • Set up and clear tables, chairs, and other equipment necessary for events.
  • Maintain product and equipment for dining rooms and meeting spaces.
  • Communicate with Culinary team to gain information regarding the menus being served and provide any necessary information for noted dietary restrictions.

Key Responsibilities

  • Maintain a sense of professionalism at all times in appearance, mannerisms, and during guest interaction.
  • Adhere to all Hospitality Universal Standards and Experience Maps.
  • FOLLOW and EXECUTE all Standard Operating Procedures.
  • Communicate and document any changes and/or updates of an event to the Manager on Duty.
  • Assist others on the team as needed to ensure work is completed and a high level of customer service is provided.

Benefits and Requirements

The starting hourly rate is $13.00 + tips. Availability from 3:00 pm - 11:00 pm is required; other availability outside of these hours is a bonus. Westfield celebrates diversity and is committed to inclusion. All qualified applicants receive consideration for employment without regard to race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, or status as a protected veteran.



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