Hospital Services Manager

4 weeks ago

Lafayette, Louisiana, United States LOPA Full time
Job Title: Hospital Services Manager

Job Summary: We are seeking a highly skilled and experienced Hospital Services Manager to join our team at LOPA. The successful candidate will be responsible for overseeing the day-to-day operations of the Hospital Services department, ensuring that goals and objectives are met.

Key Responsibilities:

  • Recruitment and Selection: Work with HR and department Director to recruit, interview, and select applicants for the department, including job description development and maintenance.
  • Policies and Procedures: Develop, revise, and maintain policies and procedures for the Hospital Services department.
  • Work Assignments and Schedules: Plan, design, and direct work assignments and schedules for assigned staff.
  • Employee Management: Support Director of Hospital Services/Senior Regional Director(s) with employee management and oversight, including ensuring employee compliance with all HR policies and procedures.
  • Strategic Planning: Assist in the development and execution of LOPA's strategic plans, developing department goals and tactical plans to assist in meeting organizational objectives.
  • Donation Outcomes: Develop strategies and action plans to improve donation outcomes at our donor hospitals within assigned regions.
  • Communication: Quickly and effectively communicate and troubleshoot through complaints and challenges within the assigned regions in collaboration with the Senior Regional Director/Director of Hospital Services.
  • Training and Development: Collaborate with the education department to plan, coordinate, and direct training and staff development programs for the Hospital Services staff.

Requirements:

  • Education: Bachelor's degree from a four-year college or university.
  • Experience: Minimum of one year supervisory experience preferred, with 2-3 years related experience as a Donation Services Coordinator with Family Services or Clinical background or equivalent combination of education and experience.
  • Skills: Working knowledge of Microsoft office and Google applications, ability to function autonomously and prioritize daily work load, possesses strong time management skills, ability to effectively present information and engage small/large audiences, ability to effectively and professionally provide verbal and electronic communication, ability to problem-solve and resolve conflict, working knowledge of medical terminology, comfortable in an acute care hospital/healthcare environment, exhibits empathy, maintains personal and professional balance, takes care of self.

Work Environment: Possible exposure to communicable diseases, hazardous materials, pharmacological agents with the likelihood of harm if established health precautions are followed. Possible mental and visual fatigue associated with detailed work. Requires travel. Possible exposure to Blood-borne Pathogens and TB. Employees may at times be in a hospital setting and may have exposure to packaged organs and tissues for transplant and/or research.

Physical Demands: Remaining in a stationary position, often standing or sitting for prolonged periods. Communicating with others verbally and electronically to exchange information. Considerable time spent walking. Repeating motions that may include the wrists, hands, and/or fingers. Use of fine motor skills. Doing work that requires visual acuity. Need for ability to hear. Operating motor vehicles or heavy equipment. Assessing the accuracy, neatness, and thoroughness of the work assigned. Sedentary work that primarily involves sitting/standing. Light work that includes moving or lifting objects up to 20 pounds.

Work Hours: Full time, schedule may vary based on needs of the region. May include weekend coverage/call. Scheduling may vary based on staffing/regional needs.

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